Voice Systems and Accessories - Small Business

Dear Expert,I have a UC520 with several phone book entries. Normaly if someone of these persons is calling, it should display the name of this person instead of his phone number. Is this also possible if I use external phone book?Need informationBest...

Hello,I have deployed the auto attendant in my UC560. The AA is answering incoming calls from an analog PSTN line. The problem is, when a client hangs up during the prompt, the call isn't disconnected and is forwarded to a blast group that I have as ...

The new ordering guide is out and being a disty, I'm concerned about the new sku's.  They make sense except when there is going to be some special pricing via DSA or OIP. For example, if a partner or Cisco AM is creating the BOM, they are most likely...

Can anyone answer the following about the autoattendant on the BE 3000 please:When you choose the wav file you want to use for the Open/Closed prompts, are these wav files stored on the BE3000 itself or is it uploaded from the client machine you happ...

After a language file update I have my SPA508G reboots continuously.Any help?Thank you!

Hello, please assist if you can.I have been trying to do a config backup via cca on 2 separate UC540W, both of them return this error message;            Any idea why this is occuring, and suggestions on how to get pass this?

I've run across a major issue with these units with regard to DTMF.  They DO NOT filter the user's tones when dialing towards something that  needs DTMF. Our gateways and SIP providers expect DTMF to be sent via  AVT (RFC2833). What's happening is th...

Hi All,Firstly I hope you are enjoying the holiday season and spending time with family and friends...I have a quick question: Is it possible to configure the UC520 and one of the ports to be PPPoA and act as an ADSL Modem?If so could someone point m...

Problem: When the BE-3000 sends an email to a user with a voicemail attached the subject is "Message from Unknown sender (145)". Is there a way to change the subject line to show somehting else? The From and To lines are correct. Thanks in advance!

Hello all,I am about to have a BE3000 installed at our new facility. I understand Cisco is working on a lot of functionality and bug fixes in the next release (8.6.5). I was just curious if there is timeline for how often updates are released? Thanks...

Hi,I tried to understand if it was possible to use even though it is not indicated that it is supported! I tried, but I can not even complete the initial cfg :-( ...and looking in the log, I see:On the ipad's side:553 ERROR [2ffaf000]- [csf.ecc-wrapp...