Voice Systems and Accessories - Small Business

Dear all,I have configured two schedules in UC560 using CCA 3.0.1 (office_hours and break_time).  I have then configured two auto-attendants. AA1 is used for office_hours and AA2 for break_time.  AA1 is working fine.  However, when it is break time, ...

I have a customer who when I log into the web GUI over the WAN connection, I get the "you have been disconnected" popups... the connection seems to come back within a few seconds though.At this point we suspect that the issue is with the carrier (we ...

Hi,Am I correct in assuming that the option to disable the DND feature via the 303 phone management page is removed when connected to a UC320W as it manages the phone config? BUT there is then no way in the UC320W to manage the phones in this regard?...

Ladies and gentlemen,I'm in the middle of my first UC320W install this week.  It's a greyfield scenario where the client has a Westell DSL router that both terminates the DSL connection and also provides the office Internet access via WLAN.My plan (a...

We have a specially provided pstn connected to an fxo port on a UC320W. Because I cannot have more than one fxo trunk, I have provided this pstn as a shared fxo and thus each of the member handsets has a key to access it. This works. BUT the number o...

I have remote users with 525g2s configured with webvpn.  The phones connect successfully to an ASA5505.  The phones register successfully with a uc540 behind the ASA5505.  The remote phones can access voicemail, can make outbound calls, and receive c...

Hello,I  used to install the SPA-2102 ATAs at my customers sites (POS) in a very  fast and reliably way by using the following procedure:Connect 'Internet' socket (to LAN), phone and powerGot to IVR (****)Enable WAN Admin Support by entering 7932#1#1...

Looking for a Video solution for UC500. The CUVA goes EoS in October and the replacemant is Jabber for Windows. Has anyone an experience if Jabber works with UC500 as well?Thanks for your HelpFrank

We have just received a SP8800. I have unpacked it and powered it on. The documentation states that the Ethernet address is pre-configured and is 192.168.0.1/24. I have assigned my laptop with an address on this network and cannot connect to this IP ...

Hi. I'm wondering how to increase the call capacity on an 8945 phone.  The user has received a couple messages "Call Failed – Maximum call per line limit reached" when trying to transfer a call.  The user has their personal ext on button 1 and shared...

Hi all,UC320 firmware 2.2.2My first point is about the call group transfer, my customer need to transfert group call to an external number.When you used the phone transfer, the group call are not tranfert.One of the employee need to transfert all cal...