Does anyone know how to remove the prompt "Calling XXX" when the UC system is transfering the call. Or for that matter any of the canned prompts that the customer does not want to hear.
I programmed several Watch buttons on SPA500 module and some buttons stay lit red even though the phones are not used. When pressing the button it does call the Vacant phone.How can I fix the state to be correct and only be lit red when the corrspon...
I am setting up a central UC560, UC560 model-T1E1-K9. When performing LiveRecord to record the conversation, the audio sounds with low volume. There is some configuration to increase the volume of this recording?Or improve the coding of the recording...
I need to setup the UC520 SIP Trunk to CenturyLink. Within CCA, I don't see CenturyLInk listed from the vendor list. Anyone have experience with CenturyLink configuration?
Hello guys,I have a UC320 running 2.1.4 and am having trouble with the hold music. I have tried two seperate DVD/CD Players and no matter what cd or player I use the sound is VERY disroted. There is no way to adjust the volume/gain coming out of th...
I have a production UC540 with software pack 8.2 and a UC520 that I just upgraded to software pack 8.6 and this UC520 is only used for demo purposes. I use my desk 7975 phone with the UC540 as my work phone, but when I give a demo, I bring m...
We have some Cisco SPA525-G2 phones deployed with a client who is using a cloud based SIP PBX. The phones register fine, and outbound calls work fine. Inbound calls work fine for about 2-3 minutes, but after that interval time period passes, the ph...
i use be3000 to call forward all to a PSTN number but if a PSTN number call the extension with call forward all the call will fail ,the same with no answer and busythe reason is when the PSTN number is forwarded to another PSTN number the ISP will dr...
I have GUI access to CUE on a UC520 but cannot reach the GUI to the CCME.When trying to access CCME GUI from the CUE GUI (10.1.10.1) I can see:Note: Use this page to change the CallManager Express the system is registered to. To change the username o...
Hi Team,Customer has a head office with 12 extensions and 27 branches mainly with 1 extension.I am looking at a BE3k with an ASA55xx as a VPN concentrator to terminate the tunnels either directly from the phones, or from the remote site routers. Can ...
On the UC320W a feature that is annoying for us (but I can see was probably added to be helpful!) is that if a user records a voicemail greeting the UC320 automatically adds "Please leave your message after the tone. When finished press the hash key ...
Hi,I have a customer that is using Truckmate, produced by a company called TMW. Has anyone done integration of this software with the UC560 as the customer wants to integrate their database.thank you,sanjit
Hi,Have an issue that I can't fin the reason for.We have 10 spa942 phones.Some time the phones sending a bye message directly after you have answer the call.It happens approx 5 of 100 incoming calls.Has someone any clue why?Could it be any parameters...
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