Voice Systems and Accessories - Small Business

Hi,i bought a new SG200-26P for replacing an unmanaged Netgear switch. Since that, one of my phones, the SPA941, is flashing the mute button very often. Phoning is possible, but it is annoying. I switched green ethernet for this port of and putted th...

Hi there,I have a customer that has multiple, separate accounts in it that all fall under the same company name.  In addition to this, they have individual schedules they are requesting for day/night mode.  Is it possible to do this?   Specifically I...

I need to reset a voicemail PIN on a Cisco 524s IP Phone.  It is connected to a UC520.  I can change the PIN in CME and reset it, but when I hit the voicemail button on the phone and put in the new PIN a voice says "Invalid entry".I'm wondering if I ...

HiI know that to integrate CUCM with SPA IP Phones is necessary to create a SIP profile, so far so good.The problem is how to configure SIP parameters on the SPA phone, someone can help me?best regards

Hi,the situation is now stable here, outbound calls are working properly, audio in both ways, ....However, on inbound calls I cannot hear the caller. I did not fill any nat parameters when I used the wizard to re-configurethe device.I attached the lo...

Hi,I have been using mostly CLI to configure UC520 in the past, and now, am trying to make things work the way they did with CLI on UC540 using CCA only.I have read a few threads, but didn't find all the informations I was looking for, so maybe you g...

Hello.I got next problem configuring my SPA3102.I have an analog telephone provider which provides next services:1. Tone dialing2. To call inter-city numbers using gw0 I have to call next sequence: 8, here_I_have_to_wait_for_a_sound_signal_from_opera...

When line is configured as "private", DND/CFWD sync works. But if the line shared on another device and is configured as "shared", the phone does not sync anymore. Is this expected behavior? 

Hello,Our customer is using SRP547W, 4FXS/1FXO device and he has reported that he is getting weird rings one of the FXS line, which is very short rings, he picks up the phone and got a silence and then decided to hung up, but those short rings don’t ...

I'm trying to sort something with a UC540 and SPA525G2 handsets.We have a blast group that half the staff are in.Don't want a hunt group - they are too slow to anwer - we like blast groups.We want two things; firstly to be able to log out of the blas...

Good morningI was hoping for some assistance on a possible QOS issue I'm having with a customer system.SPECS: UC320 latest release firmwareSWITCH SF302-08P  SPA504g setsThe 320 is connected to one of the gigabit uplink ports on the SF302-08P switch. ...

I am reaching out to confirm my understanding of the SIP trunk configuration and total trunk counts on the UC320w.If I understand correctly each SIP "Account" can have up to 8 SIP "Trunks" (speak paths) and the UC320 can be programmed to handled 4 SI...

We have a UC320 with 8 VOIP lines and 2 analogue. It's set to dial out on the SIP trunk first. We want to change the number thats displayed when dialling out via IP - but we can't change it.If I change the 'Account ID' setting, then it doesn't connec...

Just noticed that all of my 525G2's are showing the date as one day ahead.  So it's showing today as 02/08 when in reality it is 02/07.  I've checked the system time via the Config Page of the 320W and it shows the correct system time.  Does the 525G...