Voice Systems and Accessories - Small Business

Hello All, Is Faxing over SIP available in UC500/CCA? We are proposing a UC560 solution for a client who currently uses a "Fax Press" for faxing over a PRI to their Server.We are suggesting SIP Trunking because they expect to add phones and users thu...

While I was changing some features on a UC540 for a customer today, my contact mentioned that since we installed the UC540 last March, the time displayed on the phones gradually worked it's way back to 17 minutes behind the actual time of day.The cus...

Hello,I am configuring Cisco SPA family phones to work with my Broadsoft Broadworks Platform R16SP1. I am having a wierd problem where the MWI ( Message waiting Indicator) just comes ON whenever I reboot the phone.But there are no Voicemail SIP-Notif...

I posted my question here: -https://supportforums.cisco.com/message/3330856#3330856But wasnt getting any response in the SPA9000 thread so am trying here.ThanksJohn Kenny

Hello,I have configured a UC320W to work with my mediatrix box 4404 and was giving the users a demo of how there phones work, which are mainly SPA504G's.  I have noticed that when a call comes in the numbers on the display are missing the first 0, e....

I configured unified communicaion business edition 6000 by dynamic configuration tool.Now I need to add contact center express to it.Can anybody tell me how to do this?

In the morning when the office staff gets in, they notice that no calls are coming in, the AA is not answering, and they cannot access any of the shared mailboxes.  At first, this only happened when Verizon did something to the line, but now it has h...

Hi there,I heard a rumor that the UC320 does not support caller id on Analog DID trunks. Can someone confirm? I cannot seem to find this in supporting documents.I am a sales engineer and do not have a specific scenario, just curious. Thanks!

Hello,Can someone confirm for me that the FXO ports on the UC320W support callerID?  I know on my older voice gateways, caller ID on FXO was not possible.Thanks!Rob