Collaboration Applications

I am task to remove a handful of phones from CUCM and remove the assigned directory numbers. I have been able to remove the phones however I can still see the directory numbers assigned to the respective users when I go to Call Routing> Directory num...

Hello,I would like to disable manual speed dial on 88XX series phone. Is there any option available for this?

When I opened Cisco Jabber today it asked for a reset, when i cancelled the reset it completely logged me out and when I logged back in it completely reset my settings. My question is why was it asking for a reset and why did it reset all of my setti...

Hello Support Community,I have a customer who has these different type of greetings:1. Standard2. Closed3. Holiday4. Closed out for training5. Closed early due to severe weather So I was like ok we can do the first 4 with Closed out for training bein...

Hi, i would like to know meaning of "peak" on Expressway resource usage page. Does it shows the "peak count" since last restart? https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/admin_guide/X14-0-2/exwy_b_cisco-expressway-administrator-...

Has anyone tried to use Jabber 14.0.2? I keep having it shutdown on me, and when I look at Windows Event logs, MSIInstaller is trying to upgrade it, but it gives an error that the installed version is later than then version it is trying to install. ...

I'm looking to configure a hunt group integrate with welcome voice message on unity, the users can hit 234 to reach the hunt group. first, i've created a translation pattern forward to CTI route point where can forward all to the voice mailalso i,ve ...

Is there a setting I have to set in CUCM to allow users to use the Allow/Block lists in Advanced Privacy? I add a user to the list and hit apply then the entry disappears. I'm using Jabber 14.0.2 on Windows and using CUCM 12.5.1.11900-146. Any insigh...

User unable to delete voice mail on their jabber when clicking the mail "right click and delete' nothings happen' the message still there.

Recently we've come across a few users having issues with some combination of headset/hardware audio issues. It's been really difficult to isolate. Hardware is Dell 7420 with Poly Blackwire 3320 headset. It seems this one is Teams branded but we also...