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Hi,I am trying to convert outbound campaign feature added to CTIOS  VB.NET 9.0.* to Finesse gadget 10.5 A number of customization were added to CTIOS application. One of them is Cancel Call and below is the codem_call.Clear().I am looking for corresp...

Hi,We are trying with the context service APIs and facing some errors while registering , de registering  and creating POD, a customer using context service APIWhile registering we are getting:-         Failed to authorize for session xxxxxxx-xxxxxxx...

Just wondering if anyone has already created a CVP Call Studio Application using CVP Call Studio 11.X new REST elements and UCCE 11.5 Outbound REST API to create a call back solution, that they might like to share?http://www.cisco.com/c/en/us/td/docs...

Hello, Can anyone share Nuance voice Biometric integration/ Call studio application details as we need to test this feature in lab similar to this: https://www.youtube.com/watch?v=7AIuN6e7KN8Regards

Hi All,As you seem in the subject of this discussion I would like to configure a Gadgets in which the Agent is able to write down notes after a call and these notes are sent to the external SQL database.Thanks in advance.Kind regards,

Hi, I am setting value in variable1 at ICM script for the outbound call but this variable value does not show at finesse. Can anyone help me Thanks,Touqeer

We are trying to do context service registration. When I click on register button then it opens a new tab and redirects me to cisco spark login. After login it shows me the following error:

Hi,I came across Webservice finesse sample gadget that used cisco API.  I am trying to add Basic64 Authorization in mymakeRequest function as it is required by the endpoint that it is trying to execute.Do you have sample codes on to set the Basic64 A...