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Hello All. i'm attempting to update a pod customerId UUID value. in the below example, i get the interesting customer and pod objects, i attempt to update the pod object with the UUID of the customer object, then get the pod object from context servi...

Hi,    I'm using the CUIC Sample Gadget 11.0.1V1 to display live data Email CSQ and Agent Reports as a tab in Finesse (11.5).The permalink has the escape characters (%amp;) in all the proper places, and requires authentication. The permalink works fi...

Hello folks. I'm experiencing the same issue identified in the following discussion: intelliJ/Maven CS SDK issuei'm following the getting started guidehttps://developer.cisco.com/site/context-service/discover/getting-started/Error:(6, 39) java: packa...

Hi,I am writing an UCCX CTI Application to query CSQ Statistics using CSQID[62].Curently I am recieving a failure_conf with status 93The text found in MIVR logs using Real Time Monitoring Tool is: 11420287: Jun 21 13:06:58.736 IDT %MIVR-ICD_CTI-7-UNK...

HiI have been following the getting started guide to try and register with the context services. Followed all the steps as per the followinghttps://developer.cisco.com/site/context-service/discover/getting-started/I am having issues trying to run the...

The weirdest thing...I did a call studio project a few month ago and I wrote some needed custom elements, everything worked fine at the time.Now, I'm doing another call studio project and I'm trying to write a couple of custom elements and I can't se...

I'm trying to get queue events using the All Events service, basically to get calls in queue and time in queue for a real time display. I've set the flags for the queue events in my login. I tested my code against a lab UCCX setup and it works fine. ...

Hi,What's the best way for a gadget to determine whether it's configured at the Page level (i.e. like the Call Control Toolbar) or under a specific Tab. I'd like to make the gadget behave/appear differently between the two scenarios. Especially the r...

Hi, I use Finesse Cisco Finesse 11.5 API for my website, when I use xmpp to connect finesse, I can get the message of stanza from xmpp. But the problem is when I refresh the webpage, I have to connect again the xmpp, and then I will get twice the sam...