Buy or Renew
Buy or Renew
NOTICE: You can now engage in the community. Learn about the great new Cisco Umbrella content.

Contact Center

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation

Intro to Ansible

Good Documentation

The Great Selenelion


>> View previously featured conversations <<
Labels

Forum Posts

Start a conversation

Global Error logs shown

I am getting this error in Global Error LogThere has been an error with the http session: a request was made due to an event caught in the root document that refers to a session that has already ended. URI: /CVP/ServerAnd error log shows error.badfet...

Resolved! Customizing Decision Element

Hi All,I want to customize Decision Element, I want to add equals ignore case check in the drop down list. Currently in the drop down list we have only equals check, I want to enhance it to equals ignore case. Had anyone did this type of customizatio...

UCCX Report - CSQ Rollover

We have some CSQ’s that are setup to roll over to another CSQ if no Agents are available or they remain in queue for a certain length of time.  The Managers are requesting a report that shows how many calls are actually rolling over as part of this s...

Resolved! A built-in element encountered an exception of type java.lang.NullPointerException

I have a custom CVP (8.5.1) element that accepts some parameters, then makes a web service call that calls a stored procdure to insert a record that stores the DTMF (and associated answer ID) after a user makes a selection from a modified menu elemen...

Resolved! Finesse Development Guide

Hello,I am new in Finesse Development. I have quite good experience of CTIOS application development. As for as i think Finesse is the replica of CTIOS application because now cisco is transferring things to Web.In CTIOS development, we use CIL Libra...

Resolved! Finesse Invalid Extension - Error

Hi all,I am developing custom softphone as like non gadget finesse code. During login process I am not getting the invalid extension error when I input invalid extension. It gets logged in and softphone not works. How can i handle this scenario.Thank...

Resolved! Increase size on team performance gadget!

Hi,I have a customer that wants to increase the size of the team performancegadget, they have several teams with several agents within it and wants to seeon one sample screen all the agents and their states.We have put the team performance in a singl...

Resolved! Gadget With Float Layout

Hi All,we have to deploy 2 distinct gadget vertically left and right, like below layout image. how to achieve this?                                            Thanks,Arul

View All
Top Solution Authors
View All