Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are running RTMT version 11.0. When we select Alert Central, there is Alert History displayed on the bottom of the screen (looks like the last hour or so). How can we: 1) Find or access the Alerts prior to the ones displayed on the bottom of th...
Hi, I would like to know , the single trust certificate name which is recently revised in the cisco, available for multiple servers (one publisher with 7 subscribers) instead of applying all the trusted certificates (ie. IP Sec,tomcat certificate etc...
I have options ping enabled for all SIP trunks in CUCM and also configured to receive a syslog message when the trunk is not reachable: SIPTrunkOOS. Attached are screenshots of trunks in CUCM and SIPTrunkOOS alert My question is: is there an alert wh...
Hi all, I know that the Cisco 7912 phones are older phones, but we have about 200+ of them on campus, and they have been giving me a lot of issues lately. Specifically we have been having an error with the phones where: The phone screen remains lit...
I am trying to set up remote logging for an 8821 phone for troubleshooting purposes, but I cannot seem to be able to set this up correctly. Per the deployment guide: Log Server: This parameter specifies an IP address and port of a remote system whe...
When using our 9971 Video phones, we are unable to conference in another call when you are on an international call. Pressing the Conference button does nothing. Or, if you are on a local call, and you try to conference in an international number, ...
Hi All, I have a customer on CUCM v7.1.3 (out of support from Cisco). They wanted an external user to be added to their corporate directory so I manually added an End User to the system. If I search for the user in the Corporate Directory using CIPC ...
I m configuring SIP Trunk configuration with Service provide ( ITSP). Service reply: Sent: REGISTER sip:vodafone.qa:5073 SIP/2.0 Via: SIP/2.0/UDP 10.72.5.154:5060;branch=z9hG4bKC1526 From: <sip:+97440069000@vodafone.qa>;tag=2A1B07B8-45D To: <sip:+...
Hey hi folks, I've one issue in Verint call recording. Scenario is when Extension A (5015) calls Extension B (7023). Call is established and both parties talk to eachother. In Wireshark logs I see unknown RTP version sometimes ver1 OR v3. So, VERINT...
Hi, I have 1 Publisher cucm v11.0 and no Subscriber. but I need to add a subscriber , it will ask a license for sub or free. Thanks
I am not able to call any extension number if that extension is forwarded to external number. Error: call directly disconnects (no any tone) If it is not forwarded then calls reach to the extension. Forward all css is selected properly for the called...
Hello, When I want to generate a hunt Pilot reports , it is generated but no data only zeros as shown in attached files. Please help...
Customer have only 400 E1 DID blocks, they want to use the same directory number as IP Phone extension and FAX number, Please let me know it is possible.
Is there way to download the script running on the CUE module.... We don't have the Web access ...but we can able to login to the CLI of CUE module....need to check the scripts running on the CUE module Any one can help in this case
We are looking to implement the Expressway MRA solution for external jabber clients and B2B video.We have multiple clusters with different toplevel domains on each cluster. Some clusters might have more domains.Can we implement one set of Expressway ...
