IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Set up:We have 5 PRI's from Service Provider A and 1 PRI from Service Provider B.Requirement:5 PRI's from Service provier A has to be used in sequential and if no channels are available in any of the 5 PRI's, then the call has to be routed to 1 PRI o...

venkatesh by Level 1
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Good Evening All,I have inherited a client with an existing UC560 phone system. I would like to setup the Auto Attendant feature, however it is not listed under Telephony within the Cisco Configuration Assistant. I have version 3.2 (2) of the CCA cur...

Hello I have 3905,6921 phones who's MAC is changing automatically and then they are getting unregistered. I am using CUCM 9.1Since 9.1 was working from last year without any issues but all of sudden strange issues have arised.  Thanks 

We are using TBCT to transfer calls to a third party IVR system. This is dine by the user calling in and selecting an option that sends his/her call to the Third party IVR system.  When this happens we get tcl scrits error's. Some of them are:  Unsup...

jfkseb413 by Level 1
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Hi, everyone, I have a customer asking wether it's possible or not to configure the call pickup feature in a way that the subscriber 'A' can pickup subscriber B's call. but subscriber 'B' cannot pickup subscriber A's call Thanks in advance for your h...