Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello all, We currently have a physical server with a physical modem installed and connected to our VG224 for outbound faxing. This is working very well and has been for quite a while. The users use the built-in windows faxing program for faxing. ...
does this license for BE6k a perpetual license?
Hi All So i have question about licensing for set-up secure communicate connection between CUCM v.12.5 with ISR 4331. I don't sure if we need to use SIPS (port 5061) Secure Session Initiation Protocol gateway and Intercluster Trunk, We must have ...
Hello,CUCM cluster 12.5.1 SU4.Upgrading the pub and sub nodes using the ciscocm.V12-5-1SU4_CSCvx83448_secure-ldap-fix_C0112.cop file, the whole procedure stuck in "Upgrade status: Installing".The upgrade was done via GUI.The procedure cannot be cance...
Hi All We are implementing CER in our offices and I had a question concerning adding manual phones. We have a VG350 that supports many analog phones, 10 of these phones we want to manage differently from a 911 perspective. In CER, added the DN manual...
HiWe have CUCM version 8.6.2 on production.We are facing issue with conference call within IP Phones.All the IP phones are in same LAN and same Device Pool and same MRGL.Once we try to add third call, call get disconnects with busy tone.IP Phone Exte...
I have configured CME + CUBE + SIP Trunk (Telco)Customer uses 8861 SIP IP PhonesIOS ver: isr4300-universalk9.17.03.04a.SPA.bin As per ITSP/Telco requirements, below commands must be turned off:no ip http serverno ip http secure-serverno ip nat servic...
Understood CUCM and CUCM SME is very similar except CUCM SME wont be used for phone registrations and used mainly for call routing between clusters or various devices as per below discussion link: https://community.cisco.com/t5/ip-telephony-and-phone...
Cisco Unified CM Administration System version: 10.5.2.12901-1Product Type: Cisco ATA 191Device Protocol: SIPThanks to anyone who addresses my question! I have an ATA that periodically loses registration.Looking at he the ATA logs, I see it keeps rep...
How do I go about updating the names on the sidecar?
Dears,I have UCCX 10.5 transferring Calls to Agents, if call not answered Agent log out Automatically!Please advise any solution if someone come across same. Appreciate your Expertise ,Regards,Abid
Dear All,Good Day,In our Setup we have a small Contact Center with 5 Agents, we would like to configure in case if all 5 agents not answer, call should go to a supervisor, in case if supervisor not respond call should go to manager for Escalation.ple...
Dear All, We are facing one way Audio issue on CUCM setup. 1-From one Branch to another branch extension to ext call one way audio. 2-Calling on UCCX Helpdesk number have same issue of one Way audio. Note: its happening only from 2 branches, others a...
Bought a brand new ATA 191 Multiplatform on Amazon and entered all the same information that I had in my PAP2T: server, credentials, etc.PAP2T worked and continues to work.ATA 191 gets a 403 error. All credentials were copy and paste, so no typing er...
