Hey Everyone,i have a customer with 2 ucs220 server in sperate side that we installed for him with CUCM/CUP/CUC ( all version 12.5su4)in one of the side the servers shutdown because power problem in the building and after that all the servers in the ...
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I'm encountering an issue with adding new phones to Cisco CUCM 15. When I attempt to add the phones by navigating to Device -> Phones and selecting "Add Phones," the devices I want to add, specifically the DP-9841 and DP-9851 models, are not listed. ...
Customer have unused 185 nos of "UC Manager Enhanced License". can we used these licenses for 7821 phones?
HiHave a customer who wants to disable ssh in cucm and unity connection, can this be done ?Thanks
Resolved! Add Reason Code in Finesse
When I try to add a new code, at Global? - I want to set it as No, but there is no option to do so. If I want it to be used just by one Team, I believe Global should be No. Then in Team Resources, assign the new code to the Team, But since I can't ma...
My Cisco 7841-3PCC was not working as expected after a ISP upgrade, so I performed a factory reset on the phone. After I performed a factory reset on the phone, The web Configuration Utility refuses to load. and gives me a error with the error code: ...
When I dial the voicemail (x4500) the voicemail answer but it just play silence, auto attendant just the same, I will paste information, if someone can help me, thank you in advance.Rafael Olivas Router ! hostname Router no ip dhcp use vrf connect...
Installing RTMT 12-14 Versions on Windows 11 requires Java releasesjdk 1.8_0 101, jdk 1.8_0 102; I installed 4 total versions including jdk 11.0.15.1 and jre 1.8.0_341.You must however follow these steps first in order for the install to work otherw...
Hi, some of our users complain about the DND Feature Activation on the softphones.They don't know how it was activated, and don't know how to deactivate it. To set the status in Cisco Jabber (DND) and remove it does not help. They have to open a tick...
Hello everyone,We have customized greeting messages such as "Welcome to xxx company, if you know the extension please dial it now, or press 0 for operator)."How can I export this greeting file(.wav) ? Any chance I can "file get" from CLI mode?And, ...
Does someone is aware if Cisco board can be configure to support lldp (instead of CDP)?
Hi all,I would like to inquire if there are any release notes for Cisco Jabber version 14.0 that mention a bug related to intermittent disconnections experienced by agents. After upgrading to version 14.3, the issue was resolved. Could anyone confirm...
Hi, our client needs to open the recording notification tone when their clients call the phone, but they need to customize this tone, according to the law, they must use the legal lauguage to remind their clients. so do you know how to custom this r...
Hi there,We're evaluating the new 9800 series phones on 3pcc (non cisco call control or server). One issue we've discovered with the MPP firmware is that "Programmable Softkey" (PSK) xml functions no longer seem to work on this series even though the...
Hello,Like most people, we continue seeing a major influx of work from home staff, and all the CUCM work that needs to be done so they can access Jabber on cell phones, home pc's ect.... Where can I find some documentation on how to script the creati...
