Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,We have a customer using HCS. As part of this we set up Expressway for them during the first lockdown for them to be able to use Jabber remotely for voice only (no IM&P). They use the same domain name internally and externally e.g. abc.com Another...
Hi all. In the screenshot I encountered a problem: immediately after turning it on, this appears. Has anyone else encountered this problem? It asks for a domain, username and password. The phone is completely new. There is a way to access the setting...
Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...
Dear Sir i am new to 8851 ip phone , just need help for speed dial kem i do program speed dial entries into the device and when the phone is turned off the entries are lost is there is any advice why list is forgotten from the phone ? thanks
Hi Experts,I am sitting with an unique issue where my Auto Attendant works perfectly from inside the office, however it is not reachable from external calls.Connection ISP > SIP > CUBE > SIP > CUCMWhat I am seeing is as soon as I direct the call to C...
with ver6.xwhen the operation receive a call from PSTN and transfering to the internal user, on internal user phone, it shown the call from operator, we want to setup shown as the real caller, anyway to enable it?thanks
Hello Cisco-Community ! We actually face a severe problem concerning mostly our cellphone or landline call-in users in WebEx meetings or even conversations from PSTN (mostly vodafone mobile) to normal CUCM SIP registered internal office phones. It ra...
I have a real estate office with a receptionist and a realtor. The realtor phone is set for CallFwdAll to their cell phone. The customer calls into the main number. Then transfer the call to the realtor. The call then get's forwarded to the reatlor's...
We're running into an issue where our agents on a third party contact centre system are experiencing 1 way audio on an intermittent basis roughly around the 15 minutes mark.This is a CUCM v10 solution, connected to said 3rd party contact centre solut...
Hi to allMy question is very simpleIntercom working fine , but the issue is that you can call only one intercom phoneWhat is the requirement if i want to perform an intercom call to a multiple phonesDoes this work with Hunt group?Regards
My company has 4 Call Manager subscribers, two at our HQ datacenter and two at our colocation. We powered down everything at our colo this part Saturday because we are moving it out of state. Since then, we have had random locations having switch ...
I bought a new KEM (PID: CP-8800-A-KEM) along with the cisco ip phone CP8851 but unable to power up the KEM. I am using C2951 ISR with IOS 15.6 and Cisco Unified Communications Manager Express (CME) version 11.5. Please note i am using call manager e...
H All, I seem to have hit bug - CSCus56895 which gives me a non defined IMS exception error message when logging into the new 12.5 cluster. The bug fix states to "copy CCMEncryption key files from Source Node to Destination Node. would need RemoteAcc...
This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...
I have headset Bluetooth paired with cisco phones and working fine, but auto answer not work. I tried to enable Auto answer with headset on DN but still any incoming call on phone not auto answer, is there anything I miss other than configure auto an...
