IP Telephony and Phones

New voicemail message notification desk phone

Hello,I am facing the unusual issue. One of the cisco 6921 phone is displaying the "new voice mail" notification. We have listened and deleted old voicemails.Phone was factory reset. I have left new voice mail that was received and opened but the not...

7841 bugs - Directory search on phone call

Hi, I have a 7841 with the multi platform firmware (or whatever the SIP one is). When you add a XML Directory Service URL it works just like the SPA phones did. I gather it also has a feature where it looks up the XML Directory for the phone number w...

Jabber Multiline - upgrading CUCM from 10.5 to 11.5

We did an early trial of multiline Jabber on our production cluster running 10.5.2SU6, by applying the cop.sgn file. It worked well in spite of not being supported. We lost that feature when we added the 10.5 Device Pack to add the 8832 phones to it,...

Resolved! CER 12.5 Installation with TWO Emergency Numbers

new install of CER in Germany. First time. Germany has TWO emergency numbers that I am aware of 110 and 112. During installation of the CER VM, Asked what the emergency number is. In the US 911 used. However how do I put TWO numbers in the CER, ...

SIP Phones not registering to CME after reboot of router

I'm setting up auto-registering 8841 sip phones to a 4351 router using CME. That's gone well, the phones were registering and audio was working in the network. Then after rebooting the router the phones would not register. In debug tftp eve I saw:002...

Cisco's Alternative to MS teams Direct Routing

Hello Is there a Cisco's equivalent to MS Teams Direct Routing solution?On a similar note, has anyone spoken with TRAI on the implications of public cloud (Azure) and virtualised appliances being hosted out of the India regions to understand if this ...

MVA call recording for CUCM 12.5 users using third party recorder server

Hello Experts, We have setup of CUCM 12.5 where IP phones are registered on CUCM and ISR 4k on which E1 PRI is terminated. And MVA will be enabled for few users.The requirement is, we want to record the MVA calls Using CUBE NBR (Network based recordi...

Resolved! Disable "Press any digit to be connected" from Single Number Reach

Hello, I know I have done this before, but am having trouble finding where and how to disable the "press any digit to be connected" when answering a Single Number Reach call. On CUCM 11.5.1SU6. Have a situation where it needs to just answer without...

Problem setting the LED notification for voicemail - Cisco 7811/6821

Hi everyone, hope this message finds you well. I've got a doubt with some Cisco IP Phones 7811 & 6821 series. I'm trying to set the LED notifications for the voicemail unlistened messages, so I found this option at the advanced mode > Voice > User ta...

CUBE WSAPI Unsuccessful Media Forking

I have a CUBE in b/w our PSTN gateway device and our CUCM 12.5. I've configured WSAPI XMF on our device and am confident the commands for that are clean (not much to add). Phones recording type is set to 'Gateway Preferred'.When initiating an outboun...

Resolved! Cisco 7821 clock not pulling ntp time

I have a couple of Cisco 7821s manually adopted without CUCM or any other software Their clock are hours behind and minutes don't matchI tried different NTP pools as well as directedbroadcast mode and hard power reset It responds to time zone chang...

Resolved! Cancelled incoming call keeps ringing on voip phone.

Hello all,I have an odd issue with inbound calls through a SIP trunk via CUBE to our CUCM.Calls that are cancelled before the phone has been picked up keep ringing until the phone has been picked up. Of course that results in a disconnect as the othe...

IP Phone CP-7861 - SIP SERVER

Hello everyone, can I register the Cisco Unified IP Phone CP-7861, in a SIP server?

Resolved! CUCM SQl CLI User Device Profile

Hi, I'm having a problem with the BAT and I can't export a report of the User Devices Profile that I usually do.I'm trying to download this information with a via CLI using this query that I wrote: run sql select device.name, device.description, endu...

IP Communicator over VPN

We are having some audio issues with IP Communicator over VPN. We have a ASA 5516x. Scenario 1: Office to Remote over Anyconnect - Works Scenario 2: Remote over Anyconnect to Remote over Anyconnect - Works Scenario 3 Remote over Anyconnect to Remote ...

IP Telephony and Phones

Forum Posts

New voicemail message notification desk phone

7841 bugs - Directory search on phone call

Jabber Multiline - upgrading CUCM from 10.5 to 11.5

Resolved! CER 12.5 Installation with TWO Emergency Numbers

SIP Phones not registering to CME after reboot of router

Cisco's Alternative to MS teams Direct Routing

MVA call recording for CUCM 12.5 users using third party recorder server

Resolved! Disable "Press any digit to be connected" from Single Number Reach

Problem setting the LED notification for voicemail - Cisco 7811/6821

CUBE WSAPI Unsuccessful Media Forking

Resolved! Cisco 7821 clock not pulling ntp time

Resolved! Cancelled incoming call keeps ringing on voip phone.

IP Phone CP-7861 - SIP SERVER

Resolved! CUCM SQl CLI User Device Profile

IP Communicator over VPN

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