Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiIs there a way of producing a report that shows current call foward busy no answer destinations? We have a high turnover of staff and numbers are reallocated so old diverts are still in place.cheersKev
Hi all,while i am accessing the voicmail, after entering the password it is taking hug time to prompt to the next message... almost 30 sec.Please assist here. thanks in advance.
Were having a small issue with VM, users in CM have a voicemail profile appiled and they are not in unity, we need to ID these users.What I'd like to do is export all the users in CM that have VM on there profile and then compare that to unity. We di...
Customer is having two cluster with version 6.1.x on MCS Environment . He is planning to move it to the UCS Environment with version 8.6.2 and in the process merge the two cluster . There are also various applications( Meeting place Express , Contac...
Hi all,some month ago i set up a Cisco 2811 with CME 8.6 IOS is c2800nm-adventerprisek9-mz.151-4.M4.bin. Inventory is VIC2-2BRI-NT/TE and PVDM2-16. My Problem is That ISDN Calls IN and OUT have no function. When i dial out after seconds the status is...
I am in need of supporting five analog lines for a UC560 system. What is the best option for the 5th line? ATA?Regards,-mike
I have SIP connection on a 2800 gateway that also terminates two PRI's. The PBX connected via the SIP trunk can only send a single Caller Name per line, ie for John Smith it sends out John Smith. They would like to have the personal name sent inter...
HelloWe have a customer needs to upgrade the existed CUCM v5 to CUCM 8.6. Our issue that we find that we need multi hop upgrade from 5 to 7.1 and from 7.1 to 8.6, the problem that the upgrade from 5 to 7.1 became EoS.What should we do?Regards
Hi all,I was wondering if anyone can be kind enough to help me with a couple of simple issue I am having.I'm using Cisco Unity Connection 7.1.5 with CM 7.1.3.2-2 I am trying to set up so that when a caller listens to a voicemail greeting, he/she has ...
Hello,So I'm having some issues understanding the SIP phone registration process. I want to add a "End User" in CUCM and then use those credentials to authenticate to CUCM via the SIP phone. Someone correct me where I get off track please......1) Pho...
I have an unusual request from a customer. Currently I have a unity connection mailbox with no recording. Its set to "nothing" when just plays a beep. This is working as expected. The customer is quite concerned as callers from the PSTN call into an ...
I am attempting to get Nortel Phones MWI to work with Unity Connection in the configuration below.Unity Connection 8.6 <---SIP or SCCP---> Call Manager 8.6 <---SIP ---> Avaya Session Manager 6.1 <---SIP---> Nortel CS100E 7.5 <---Unistem---> Nortel Ph...
Hello All,I have a strange problem that I have not seen before. Hopefully someone else has seen something like this.There has only been one report of this problem but it is a pretty big problem for this person.Here's the Scenario: (happens during inc...
Hello everyone,Will anyone please give me a sample of a basic tcl script which would work this way: a welcome announcement is played - "Hi, this is compnay XYZ. Please dial an extension number or wait for the operator". So, it's enough to dial extens...
