Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
If the Phone password restrictions, and lockout policies are changed, it a restart of Unity required to apply the changes.If a user is 10 days into a new password, and the "days until password expires" field is changed, does the user days get reset ?...
OK, a little backstory -Just completed an upgrade from CM 6.0 to CM 8.5, and migrated from a physical cluster at one site to a virtual cluster at another site across the WAN. Since then, users at one remote site say they can park any and all interna...
Hello, We are using Cisco UC520 for IP telephony, we have 3 branches all are connected over VPN and have 8 Cisco IP Phone configure on different site, I want to use my mobile as IP phone for attend call.To summarize, my question is: how can I use ...
Am upgrading CUE(s) from 7.0 to 7.1 or higher, and need to transfer my licenses.Am hearing two different answers - I can trade-in my current licenses or I cannot and have to purchase new voicemail licenses.Can anyone tell me which answer is correct ...
Hi All,I am using Call manager 6.0 and I want to enable auto answer on one of me extension for every one even from out site calls.Please help me how is it possible without intercom config.ThanksNomi
hello Guys,I am going to configure some Autoattendant functions on CUC.what do i have to do on the CUCM before configuring my call handlers?i am new on this so any information will be helpful.how do i have to configure the voice mail ports in the CUC...
Can I integrate CUPC client with users devices if I don´t have CUPS? I have CUCMBE 5000 with CUWL licensing and CUCM 8.5.1 with Unity Connections coresident in the server.
I have a call center where other agents would like to pickup calls coming into other agent. Due to the stat of the call center i cant expect the agents to be sitting at by the phone all the time and it turns out to be a problem to go "not ready".So a...
Have you seen Cisco Unified IP Phones, either in movies or on television programs? If yes, where have you seen them presented and was the presentation effective in your mind? If yes, how so and if not, why not? Here are two upcoming movies (trailer l...
Hi there,Hopefully someone can help me out, I´m running out of ideas here.I´m pretty newbie to CCM, installed a CCM 7.1(3) with a H323 Gateway, running IOS 15.0(1)XA,. Right now I´m testing SRST with this gateway, but it doesn´t appear to work fine. ...
Hi Guys,My Customer have a CallManager model 7835H2 working version 7.1.3 and in the cmplatform is appearing the following message: Battery status: failed (replace batteries). I would like know if this message is about the battery that in the CPU (Ba...
Hello,I have just installed a 3945 as a Voice Gateway, connected to a couple of E1 links (one would be for incoming calls, the other one just for outgoing).I'm having an issue related to the incoming calls, I call to some of the numbers assigned to t...
Hello,We have a strange behavior happening. Here's the details:User hits the Messages button to log in to their vmail (no MWI lit up).Cisco Unity Connection responds that the password is incorrect.However, if there is a message (i.e. MWI is lit up),...
I am in the process of upgrading Unity Connection Version 7.1.3ES26.32900-26 to 8.5. If someone has performed this upgraded please tell me what new bells and whistles are offered with Unity Connect 8.5? Are there any gotcha’s when upgrading to this v...
We are trying to setup a call forward no answeron our call manager - version 7.1(3). I would like both internal and external calls to this 4 digit Directory number to then be forwarded to and external number. The reasoning behind this is we acquired...
