Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
How do you go about re-registering CTI Route Point/CTI Ports in Cisco Unity Express 8.0.2 to CallManager 8.0.2a?We had a WAN outage and the ports became un-registered. Once the WAN came back up the CTI Route Points didn’t re-register (bug?) back to...
We are using Callmanager 4.1 and Customer Response Solutions 4.0. We are using Extension Mobility for routing in our call center. Based off of if anyone is logged into the phones in the call center, when agents log out at the end of the day calls get...
Hi,One of our customer is having Callmanager version 6.1. They have a remote branch with SRST configured gateway and a PRI connection.They are facing problem of sending and recieving FAX. When they are trying to send fax its reach to the gateway and ...
I have a client who is slowly migrating to a Cisco UC environment, but is only willing to upgrade certain pieces of infrastructure at this time. I'm looking for assistance with configuring a Cisco 2911 to convert a T1/PRI connection to SIP for a hand...
Hi!We are going to change an existing CME + CUE installation so that the site registers to a CUCM instead, but we are keeping the CUE.CUCM v7.1.3 and CUE 3.2.We found in a cisco document with Documen ID6002 "Call Manager for Cisco Unity Express confi...
Hi,Earlier this year I deployed CUCM 7.1(3) for a customer with approximately 500 users. I enabled LDAP sync to Active Directory and everything went ok.The CUCM user ID syncs to the AD sAMAccountName. They now want to add a separate business group wh...
Hi everyone!Is it possible to assign speed dials to 1,2,3 buttons with CUCM 6.0.. I've heard something about it, it was referred to as Dial by Button, not sure thoughThank you in advance!
I have a big problem with new ip phones 6911. I have a cluster installation of Unified Communication Manager 7.1 . I have a lot of 6911 installed and they work correctly but I can't set busy trigger to value 1. Anyone know a way to do this? My custom...
Hello Gurus I want to know is there any way to play welcome prompt and Menu selection option without AA and CVP /IP IVR. I have three components 1. CUCM2. Voice gateway3. IP Phone.Whenever someone will call, call will listen some p...
Hi , We are running CUCM 7.1 and planning to migrate all the users to a different cluster. The new cluster is also CUCM 7.1 but not exact version.IS there anyway we can migrate the speed dials ?Phones are running SCCP.RegardsSiva
Guys,I'm trying to establish connection from my FXO on 2801 so that I can make external calls as well as calls to extensions in the company. When I dial an external number 9.......... my phone says connected and there is a continuous tone but no ring...
Hi,I'm trying to publish a SIP server to the Internet, when SIP clients register in SIP server from the public network they get one way audio scenario, they hear audio originating from inside network but their audio won't reach inside network, we are...
Hi to all,I am having an aggravating issue with a fax application that has stopped working, but had been working for a few years.I hesitate to post, and have read all the post's I could find including all the links commonly referenced but to no avail...
Hi there,I have a Cisco phone with two DN's on CCM6.1. Just wondering if youo know how to make the "phone busy" as opposed to "line busy". In other words, if I am on a call on one of the DNs. The second DN should also appear busy to the caller.Your h...
hello,i have a working solution CME and CUE.I've got a simple question. I gave number 3450 to voicemail (sip trunk, blalbla all working).When a call goes to voicemail, appears 3450 in the ip phone going to voicemailHow can i change, to appear VoiceMa...
