Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I have about 200 7942G's which I will be deploying soon and firmware typically gets pulled across our WAN. I been reading up on this "peer firmware sharing", however I am still a bit confused on how it works. I have taken 5 brand new phones o...
Is there any good documentation that defines the different features between these two protocols?What advantages or features does one have over the other?Any help pointing me in the right direction would be greatly appreciated.TIA
I am trying to install Cisco Unified Contact Center Express/IP IVR:1. Software Version is 5.0(2)2. Server trying to use is Cisco MCS 7825-H1, 2 GIGS RAM, Dual 250GIG Hard Drives.3. Windows Server 2003I have loaded a standard version of Windows Server...
Hi, i need to know how to configure hotdial on CCME 8.0
Hello,We have a Cisco 2901 Router with CME.When dialing out, the destination phone does not see our name. They only see our number.Our telco mentions the following:"There is a configuration line on the Cisco gateway that is required. Customer has to ...
HI;I'm the pointy-haired Network Manager with some (but not enough) geeky skills. I've inherited a mess. We have (had) a 2- node CUCM 6.1(5) cluster that supports about 1000 phones. The subscriber was killed (drowned) by a water-leak. The publisher i...
We are experiencing accidental 911 calls and the police have been on site several times. We would like to provide the end user 4 or 5 seconds to realize they have misdialed the number. We reduced the T302 timer, which works.We have unchecked the urg...
Hi all,I am trying to backup a CCM 5.1.3.4000-4 using "core FTP mini-sftp-server" and I tried also "FreeSSHd". There is full network reachability between the sftp server and the CCM but each time I start the backup it seems stuck and not responding a...
Guys,I have an interesting problem on CCME 7.1.There are 2 sites. One is CCME 7.1(remote) and the other CM7.1.3.(HQ)Users dial between site over the PSTN. A 4 digit extension is dialled whihc is then xlated using the full DDI of the number.The proble...
Cisco Call Manager System version: 6.1.3.1000-16We have a hunt group set up where medical staff log in using device profiles to become available to the hunt group.The hunt group has Hunt Forward Settings configured to a number for voice mail so that ...
HiA customer has just called saying their phones were cutting out (7906's)I popped in and observed the handsets loosing their standard screens and going blank - in a sort of 'regsitering' manner - then coming back OK. During the time they were off th...
Hi, We are about to go live with our new cicso phone system and as our last problem to solve before we can is our analogue cards!We've an anagloe card giving us sfx (ffx) analogue ports, we can recieve calls to the fax machines or spiderphones but ca...
HiIf I create a user id which includes letters as well as numbers, how do I set up the phone to allow the login? Currently I can only seem to use numbers at the login prompt.Also, if this is possible, can you manipulate the keys to supply the letter ...
Hi,Where in Unity can we defineapply specific dialing rules that block numbers being dialed [patterns] for Alternate Contact Numbers [for subscribers]For Example user Greeting has press "2" to reach my mobile yet this has been routed to BermudaThe de...
Hi,I have an analog phone connected a Cisco ATA186 with SCCP Firmware ATA030204SCCP090202A.zup. This phone is capable of displaying the calling number when a call is received. Unfortunately the calling number is only displayed for internal calls, and...
