IP Telephony and Phones

Trying to setup the ability to have phones use Activation Codes via MRA however the Generate Voucher button is Grayed out on the Cloud Onboarding Configuration page.  I believe I did all the other required setup but I cannot seem to figure out why th...

My company just purchased a CP-8800-A-KEM 28 button expansion module. We were previously using the BEKEM 36 port expansion modules. The phone we are connecting to is a 8851 I just upgraded the firmware to the newest version. We are currently running ...

running jabber 12.9 with cucm 12.5 and everything works fine with a small caveat.  when it failovers to the local gw (IOS 16.9 ISR4331), it registers without issues but when i call from another srst registered phone, it pops up to show new call but n...

Hi guys, i was wondering if it is possible to enable two different Music on Hold Tunes for the same device if a call is being transferred to another DN than if it is simply put on "Hold". Basically something like:Call is being put on hold: play "MoH1...

Hi to all!I have 9 phones 7942G in same state while loading starts: first all LEDs are ON, then OFF. Next, the Headset, Microphone mute and Speaker indicators flash once in sequence and Speaker indicator remains ON. And there is no other indications....

Hello, I'm configuring AA for a customer and they have multiple FXO lines, so I did the following configuration, both ports can hear the AA message, but only port 0/0/0 can reach internal DNs.  voice-port 0/0/0 supervisory disconnect anytone no batte...

Hi guys, How are you doing? We got the following devices and components on our platform. CUCM 12.5, CUBE 03.16.04b CUCM - SIP - CUBE - SIP - ITSP In first place outgoing calls with no audio and after 20 seconds call is disconnected, then we enabled M...

Hiwe have two pair expressway E and C in prodiction and works finewe have installed two other pair in different datacenter for redundancy and failover.instead of having cluster , can the existing pair and the new pair work individually ?

After installing CMBE 8.5.10000-26, no web admin access to Unity Connection admin pages. Access to CUCM web admin pages  works.IE and Firefox shows a blank page with "Internal error, try again." messageRestarted Tomcat, restarted CMBE, nothing works....

I would like to know the version compatibility between CUCM and VG.provide documentation??

Hi! My name is Joseph Montes, and I am part of VitalPBX LLC. We are a PBX software, and are looking to add support in our provisioning system for Cisco SIP Capable phones. I was wondering if any one could help me fetch the following information. We w...

Hi Guys We are about to install the Collaboration Flex Named Users - which entitles us to 5 devices per User. Is it possible for us to configure it in the manner below. User A, Extension Number 1000The User will have Deskphone, Jabber(Full UC) on Win...