Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good Day, I have a problem with an 8841 phone which is not booting fully. The phone powers on and the line buttons light up orange-green up to row 4. Row 5 goes orange or does not light up at all. I have used the aux input to capture logs. See atta...
I am trying to use the onboarding , If I try and use activation codes I get an error "Please check internet connection". If I use auto registration the phone works fine. I am running cucm 12.5 and the phone does ask for activation code. Has anyone se...
Hi, i have a Problem, I set everything up as described in the documentation, but nothing changes when I enter a number in "External Presentation Information Number" i want all Phones to display a different number as the directory Number.Any Ideas ?
Hey guys, I've very little in the way of networking telephony experience and zero exposure to (and little understanding of) H323. I believe I may have a H323 issue that is causing problems with the function of softphones connected to a particular VPN...
User extension not showing for some users on corporate directoryLDAP sync is enabledchecked end user page and extension filed having extension for working and non working usersPrimary extension was not there and I selected primary extension filed . B...
Hi, I have an ATA 191 and am not generating key tones (DTMF??) when in a call, where do I look to switch these on please
I'm looking at a 2901 router that has been running CME for years. After a recent restart phones could not register. I traced this back a license issue. All licenses and EULAs are accepted and permanent, but I see the CCME-SRST Right-to-Use listed ...
I am trying to get to the SNMP settings on an ATA-191. I guess I can turn on SNMP according to this documentation: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/19x/3PCC/english/admin-guide/at9x_b_ata191-192-admin-mp/at9x_b_ata191-192-ad...
Hi, Have some issue with my cisco unity connection 8.6. We did a reboot on the server as it was loading slowly on the web and now after reboot the service manager is not able to restart. Anyone know where can I find the recovery iso for this CUC ver...
Hello everyone, we replaced old UCS servers with new one. It's working fine and we don't had any problems. But CUCM shows at the admin frontpage the old server specs. Also in the System Reports we can see old specs with old cpu speed. Also in CLI w...
hey,i configure in my hunt pilot Queueing, when i enable it i saw that when i answer call from the hunt, and another phone call to the hunt, they hear my MOH like i configure but i cant see in my jabber/desk phone that someone is calling me, only wh...
I have installed CUCM 12.5 SU(2) and did all the required settings for Onboarding Device Registration. Now when i connect the Phone , then it ask for Activation Code and when i enter Activation Code , error on Screen " Verify Internet connection or c...
Hi All, We installed IM and Presence with CUCM cluster for Finesse 12.0 Agent to Agent Chat option for PCCE 12.x setup and working as expected.But IM & Presence second node service name status showing as UNKNOWN in Presence Topology. And when we try...
I've got 70 7960 phones that all reset to P0S3-8-12-00.loads SIP load suddenly, yesterday they were working fine today all on SIP firmware with registration rejected. I am running CUCM 11.5SU8 wonder if there is a bug or something that caused this. D...
Hi, We are having issue with itsp sip trunk. We are able to send register request but right after registration completes with 3600 timer, right in next register message shows timer 0. And registration stuck. Here is the scenario. ITSP-->Cisco 2811-->...
