Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All.I am trying get my head around something.I need to point a set of NON-DDI numbers to display a single DDI when dialing out to customers. this is so i can point this DDI back to the service desk main number.not sure where to start.any advise wi...
Hi, Got a tricky one here, I will try to explain as best I can! I have a Cisco 7961 which up until a few days ago was happily connected to a CUCM running a SCCP image. I would now like to connect this phone to a hosted phone system over the Internet ...
I ran into an issue with CTL and ITL problem once CA-signed certs are updated on CUCM servers. On the phones, i get the trust list update failed. phones's CTL hash does match with new CTL file but ITL is blank. Cluster is running on v11.5.1 and clust...
Hello, I am trying to use OpenSSH server which is built into Windows Server 2019 for DRS of our UCCX system. Long story short I am decommissioning and older server and need to move the backups. The DRS on the UCCX throws an error message, "Update ...
Call routed via ATA 187 (V01) to Paging System, hear x3 beeps, start page BUT disconnects prior to 10 sec.
I have an issue using GetNewLineCalls TAPI API. On Cisco TSP 12.5https://docs.microsoft.com/en-us/windows/win32/api/tapi/nf-tapi-linegetnewcallsIt always returns zero in the dwCallsNumEntries.Although GetAddressStatus return the correct number of act...
Hi All, We are facing a weird issue regarding the call forward all when the user press the voicemail buttom on the deskphone. A pilot number is configured for calling Voicemail (1212) and when the user press the voicemail buttom on the deskphone, it...
Hello, using CUCM 12.5. Is there a way to audit what happened to an incoming call? i.e. who or which device answered a shared line at a specific date or time? We have a shared line (x7100) that 15 people have it as a secondary line. An incoming ca...
hi experts! I need your help with this. I have a CUCM 8.6.2.2000, (yes,I know, it's a very old server, we are working to replace it for a new 12.5 cucm, meanwhile...) in a cluster with a Publisher server and one subscriber server. Recently we had a f...
hello every onewe are having Cisco Unified CM V 7.1 we open it's web interface using ie 6 from 2003 win server now this server is down how can we manage the web interface
See config below. When configuring a 2nd port on a vg204, it is perpetually unregistered. When I turn on debug sccp events and errors, I see the following in the logs: Jul 8 08:48:07 EDT: sccp_spi_ha_is_not_ready_to_handle_new_msg: sccp_spi_ha_is_...
Hi all, We have an ISR4321 that died and I have replaced it temporarily with a 2801 which we had until the replacement arrives. The problem which I am having is we have setup in CUC caller input to dial the users cell. We receive a wait while we tran...
Hello All,CUCM & Unity Connection: v10.5(2)The issue appears to only be with one person at the moment. If I call the user's extension from my extension it works just fine. But, if I call our System Call Handler from an outside line, like my cell, and...
Hi, we have tried to add a new MediaSense node to the cluster (right now we only have primary node), but IP Address is incorrect. We want do delete secondary node and the only way that we have found is explained in the following link http://docwiki....
im configuring a H323 E1 voice gateway but whenever i input this command "network-clock select 1 controller E1 0/1/0" i get this message "G.781 based clock selection process is enabled Please unconfigure G.781 based configuration before configuring n...
