IP Telephony and Phones

I am wondering if someone can point me at the document I would need to reference to figure out if my current Unity Connection 7.0.2.10000-38 has a direct upgrade path to 7.1(5) SU1a..Thank you - Danny

Hi folks,I'm working on an IP telephony network with about a dozen phones, mainly 7911 and 7961.  The CM is a 2801 running 12.4(11)XW6, with CME 4.2(0).  Inbound calls to one number are auto attended with the option to speak to a member of staff.  If...

hello;we have a few remote users with ipc 7. they report having "cut-out" issues while in the middle of conversations. Cut-outs last 10-20 sec. users are using a wireless headset - Jabra Model GN9350.when they use a wired headset there are no problem...

Hello Everyone. My QoS problems I have on my HQ gateway (Cisco 2811) and my remote site (Cisco 1841) don't seem to be working and I have no idea why. Calls cut in and out very badly when the circuit is concentrated. On the cisco 1841, my voice traffi...

Hello,I am trying to configure a PLAR connection for a analog station port door phone that I have.  The problem I'm having is that sometimes, when the analog devices is pressed, the call goes to the right plar extension (extension 202), and at other ...

Hi,My customer has two line button IP Phones and is currently using only the first button for calls which forwards calls to unity for no answer or busy scenario.1.Now he wants to implement a Hunt Group with "broadcast" call-distribution algotithm on ...

Hi, frendsI have a problem, and I hope someone can help me.The last week the billing server was restarted, and the application of the FTP server was turnned off, remained idle for a week. The last Monday I turned on the FTP services again to recover ...

Hi,I have a  7925g that does not  recgonize a fully charged battery.  I plug the  phone in, after a minute  or so it states that the charge is complete.   When I unplug the phone  the battery level drops to one red bar and soon  it shuts itself off. ...

HiI experience a problem about transferring calls from an CUE 7.1 auto attendant console to CCM4.Calls are comming in a 1st gateway (GW-1),and it is forwarded to the Autoattendant (aa.aef) that is in the CUE in another CUCME router.(GW2)The operator ...

Are we able to register both SIP and SCCP endpoints on the same SRST gateway? Is this configuration supported?

I am trying to mount a 7911 phone to the wall using a standard wall plat.  Apparently the holes do not line up.  Does anyone know of a wall plate in which the 7911 can mount flat on the wall?The Cisco locking wall bracket is not good for my applicati...

Hi all,I wish to change the time stamp the system posts to messeges stored to the voice mail box.We no longer have on-site IT support, therefore, I need some very user friendly instructions on how to do this.Hoping someone here can help.Thanks.Mike.

We have our help desk agents set up so through the administrator desktop we can record calls. We replaced thephone of 1 user and now we can not record this one person. On the 7965 config, what are the key things that should be enabled  /disabled for ...