Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I'm resolving an issue for 1 specific phone, which is experiencing a audio silence for 30 secs. This phone that I been analyzing, once it recieve a call we hear nothing for about 30 secs, the caller then just hangup the phone, the caller probably ...
Is there a list anywhere of softkey options, during various phone states? We will be using UCM 7.1I checked the SRND, and it references lots of softkey features, but not as a single list. Thx
Hi peopleWe have a CUCM 7.0.2 and CIPC, 7970 and 7985We have an application run on services urlWe set idle url on CIPC 7970 and 7985. All phones works fine, but on 7985 the url idle not works.On CUCM there is the field but the 7985 supports url idle?...
I hav 2 mgcp gateways with pri terminated on them. when publisher goes down i hear a fast busy tone on dialing the pri no. Attached is the capture of sh ccm-manager from both gateways when publisher and subscriber both r available. what is the reason...
I am preetty sure the answer is "No", but just checking to see if there is a way to have model specific ring lists or is it one listfor all phones regardless of any variables? Thanks!
Dear Support,I just noticed one thing about CUCM that when I ping(extended) CUCM 6.x or 7.x form PC there is no packet loss but when I ping the same CUCM from cisco switch on which these servers are connected there is a specific packet drop pattern:C...
user wants to when click button "voice message" on IP phone can listening the voice message directly , not prompt modification greating .how do I operate in CUE side ?? where do changes configration in CUE ??hope some friend can help me , pls tell ...
We have a user running IP Communicator with a Plantronics CS50-USB headset. They say the volume gets very low over time, both caller and called parties say volume is faint. We can run the IP Comm. audio tuning wizard and the volume seems to be fine...
Hi All, I have IP Telephony setup with CCME 7.0 and SIP trunk and I am getting the error as “Cannot complete conference.” When I am trying to make conference with the PSTN Numbers. The sip dial peer used G729rb8 codec as per the ISP standard. As pe...
I have extension mobility in which the service parimeter is set for auto logout after 9 hours. I want 4 ip phones to be exempted from this rule i.e i want these phones to be logged out by the user not by auto logout. Is there any way to do that.
I am trying to enable voicemail notification to email. I set it up with my email server information but the CUE doesnt seem to reach it.I can log into the CCME and ping the email server successfully which exists on the same 10.0.0.0 subnet. When I lo...
hi @ all,i configured a route pattern "0?" because i want that everything you dial should go to the pstn. now i have the problem that i have a delay of about 15 seconds if i want to transfer a call to an other internal phone. does anybody has an idea...
Hi,my infrastructure is like this:IP Phone SCCP 7960 ------> CUCM 6.1.5 ------ (h323)----> Cisco 2801 -------(sip)------> ISP \-------...
Hello all,I have a new problem in my site, when user try to dial by enter the extension then press dial soft key , this message appeare " That key is not active here"Our system is CME 7.1 on 2911 ISR. What is the problem?Thanks a lot......
I have a certain group of users in one of my offices that are complaining about one of my autoattendants. They are stating that occasionally they call in and cannot dial an extension and have to wait to be transferred to an operator. This user group ...
