IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hi All, In all version of Call Manager my SOP when making a change to a phone was to make the change, click save, then reset the phone. I don't think a reset is required for every change, but I did it just in case.Now, I'm looking at a 7.1.2 CUCM and...

Hi I want to create the Auto Attendant or URA in Unity Connection 2.1.My network have CUC integrated use with MCS7815, I know that the CME is initiated with this configuration through the CUE Editor, but never made the Unity Connection. Help me to st...

Hello All,I have 7 digits extensions, all started with 111 and I want that when a user dials XXXX call manager change it to 111XXXX. (In another partitions/site I have 222 and so on). I have tried to use a translation pattern XXXX that prefix 111 to ...

mcecilia by Level 1
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I've had various customers ask about changing announced/audible alerts within CUCM 7 to custom messages & sounds, such as pickup audible etc. I know to some degree it was possible in CM 4.x if you could locate the wav files, but is such a thing possi...

billybjo1 by Level 3
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Hi, I have posted a comment on this previously but am still having issue.I have a SRST gateway which I remotely maintain from the UK in Malta, however the ISDN lines spend more time in a down state than up. When I remote to the gateway a show ISDN s...

Hello,Reading Interactions and Restrictions of FAC:http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_4/ccmfeat/fsfaccmc.htm#wp1046253"The FAC and CMC tones can only be played on SCCP phones, TAPI/JTAPI ports, and MGCP FXS ...

jechoi by Level 1
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