Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I am about to add a CM cluster(Combined Multiple Site model)to a Centralized (multiple-site) model.HQ CM cluster is running 6.1(2) with plan to upgrade to 6.1(3).Can I install 6.1(3) on the new CM cluster (remote branch) and still be able to Inter...
have an integrated service module. Small issue but bugs the customer. I session into the blade and clock timezone est and it appears to be aware of daylight savings time and the time is right but when you send a fax the time date is off an hour. I ca...
I have a customer running CUCM 7.0(2). They are complaining of a very peculiar problem that is happening intermittently. They report that while in a conversation with another person, if they accidentally speak over each other at the same time, the RT...
Hello, How can I ensure that if telco is sending the caller-id with external calls that it is coming through the 2851 and that I will see it on the phones? Is there any settings I need to check or configuration on the gateway? ThanksJason
I have four parallel voice hunt-groups setup on my system (Cisco2821, IOS 12.4(24)T1).Then I dial the pilot for hun-groups 1, 2 and 3, then ring out to their final nuymber. However, when I diall the pilot for 1900, it rings for the configured 15 seco...
Hello, I'am trying to call forward to my main AA from a one line 7911 phone when there is no answer. However when the ring duration runs out if sends it to unity and says there is no mailbox, which there isn't. When I set call forward all to the...
Hi, I would need to run a SQL quary to generate Inbound Calls which have landed to the Skill Group. We do also need to the numbers from which the calls are coming ?? request you to help with the SQL script so that I could run it in Admin Workstat...
I do not have a speed dial option available on the user options web page. I can configure speed dials successfully in CM Admin and they work. I do have the Fast Dial option. (CM 6.1.2) "Show Speed Dial Settings" is set to True in Enterprise Param...
Can Unity notify an IP phone on a remote site that is in SRST mode?CheersRich
I have an new issue with our IP phones at one of our campuses that are making a clicking noise all of a sudden - this site has been up and running on IP phones for over a year and nothing in the configurations have changed. The callers on the remote ...
Where as an administrator can I set up wrap up codes for agents so then can enter 1 for a network problem or 2 for a telephone problem or 3 for a programming problem? Thank You in Advance!
Hi everyone,Does anyone knows where I can find explanation ofthe 'network-clock-participate' and 'network-clock-select' commands?I have gone through multiple references, but I am still confused :-(Thanks very much in advance.Regards
How I can see delay statistics history if I haven't enable CAR on CUCM?I want to give history statistics about calls. Parameters that I want to know are delay,jitter and packet lost.How I can see these parameters without active CAR?thank you!
Is the VG202/204 DMVPN capable?Thanks in advanceRoman
Greetings, i have a UC520 connected to an ISDN2e connection and dont appear to be getting caller id presented for inbound calls.I have enabled the following debug and cant see the calling number being presented by the carrier."debug voice dialpeer in...
