Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have Cisco Unified Communication Business Edtion 6.1, now 1 7965 cisco phone has trouble to access the voice mail via message button which worked fine before. the symptoms as below:- when press message button, get voice prompt for "enter your pa...
I have the services URL set to VoiceView Express. However, when I press the Services button on an IP phone, I get taken to the "CME Service URLs" page with two options:1. CME Service URL2. Extension MobilityWhen I choose option 1, it takes me to the...
Hi, we have four sites, using MPLS network. We use CM 6.1. The network is look like!site-A--- |----------Site-C | | ...
Hi,We are using an IOS 2811 Router with 12.4.15T8 as H323 Gateway. Further we use an 3rd Party Callcenter conected via SIP Trunk to CUCM 6.1.2-1125.Incoming Calls on the h323 Gateway connect to the CUCM. The call is routed to a SIP-Tunk.The RTP only ...
I have two PRI's on a Nortel where the configuration is 46B + 2D; where there is an active D-channel and a backup. I want to swing this over CUCM 7.0 on 2811 router/gateway. Does the Cisco support a primary and backup D-channel?Thanks
Is it possible to use 7925 with CCM 4.1. Because there is no 7925 when we try to add a new device.
If programming a CME with ACD Ques how should the buttons be setup on a 7942 button for instance? Will one key be programmed as a different extension and then use that extension to log into the que so that they can have the option to except other ca...
Does an Attendant Console require DLU's??Also, will Attendant Console plug in allow the attendant to have busy-lamp fields for all 150 stations??
Hi Guys,I have a problem with speeddials on our phones with CUCM 6.1.2If a users configures speeddials in his Profile they show up different on a 7960 and a 7961. On the 7961 they show up correct: 1 Line and 5 Speeddials.On a 7960 they have 1 Line, o...
Hi,please can someone help with the licensing side of Call manager 3.3, does every Cisco IP handset registered with the call manager need its own software license as it does in version 4.1?Regards,Darren.
Hi All,We use to use SQL to run advanced queries and reports on our cdr database for particular extensions. We recently upgraded to ccm6 and don't really have any idea how to connect to and query the new database on the Linux OS. Do you have any su...
Hi,allCUCM 7.0---sip trunk(Non Sec)--Avaya SES---sip trunk(TLS)---avaya ACMSIP trunk between CUCM and SES are use G.711 a-law codec,The call failured.and avaya trace tools prompt codec mismatch. on cisco ip phone check the call status at the moment,i...
I have a DID routed to the Conversation "Caller System Transfer" which plays a system default greeting, "Enter the number you wish to transfer too". I am currently looking for a way to modify this greeting. Any assistance would be greatly appreciat...
Hi Teami have Cisco 7961 IP Phone, getting TFTP time out while connecting to the the network. I observerd that other phones are working while connecting to the same port. And only one IP phone is getting TFTP time out error. PLs let me know whether t...
Hello,I was wondering if it makes more sense to use the Call Manager Subscriber as the first choice for the TFTP Server 1, (in Preferences-Network Tab), and the Call Manager Publisher for Server 2 in the Cisco IP Communicator soft phone settings. Th...
