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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Does anyone know if you can have part of a CM cluster off site. If I have 1 of my sub's in a different location in a different subnet, does anyone see a problem with this? Or how about just in a different subnet? problems?

dvanzee by Level 2
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I am using the Acct code on CME 4.3. Where can I report on these accounting codes? The call history in CME doesn't show them. Do I need to pump them to an outside server via syslog or Radius accounting somehow?Can someone let me know and can you g...

jmbrady by Level 1
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Guys - these things are driving me nuts...I have 7912's and 7911's. They came from the Netherlands and were in Dutch I think..(?) Anyway, I got them back to English but that leaves 2 issues:1> There is a banner on the screen I can not get rid of an...

hi, i have a call center running IPCC, but now they requested that i add three new trigger numbers, can someone please provide me with step by step guide on how to add trigger numbers to the existing one. Thanks

Is anyone using this integration and why, what advantages are there, what is the drive to AD except the telephone directory is in synch ? With Extension mobility if you use numbers then post AD you have to select the Disable Alphanumeric Login so an ...

iptuser55 by Level 6
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I have a CM version 6.1.2.1000-13 with 7911 firmware version SCCP11.8-3-4SR1S.I have a remote location where I have put the majority of model 7911 phones. This is my first remote location on this cluster that has the majority of 7911 phones. I have...

shane.orr by Level 4
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Hi everybody,I have a CME/CUE in UC520 deployed at customer who has PSTN provider who supports only g711alaw. So in this case external phones can't reach Unity, as it works only with the ulaw. How do I solve this? Do I need some transcoding or can I ...