Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, we are using CME with 4FXO card. the voice quality is not good and it is statically in the background and the voice of caller from outside is like a robot. what parameters should I tune to fix this problem? any suggestion will be very appreci...
Looking for some dial plan advice please.I have users in the US dialing the UK via the international code.901144xxxxxxxxxi have a translation pattern changing this to 90xxxxxxxxxx, the call then points to a uk H323 gateway and the call works fine. Th...
Hi everyone,I've got a case where there are two CCME 4.0x systems where calls can be made between the systems using a h323 trunk.I'm now trying to configure the systems so that when CCME1 accepts a call, the local operator can transfer the line to CC...
I am using CCM 6.1 and Unity Connection 2.0I have a Call Handler in Unity that I need to forward a extension too. However the CallHandlers extension does not match that of the Extension that needs to send to it. I havetried Call forward all to to a...
Hello,I did a upgrade from 6.1.011 to the newest 6.1.2 upgrade on CCO. The upgrades went fine accept for the fact that the callmanager service on two of my subs would crash and restart about every tow minutes. I had to revert back to the other part...
I currently have a 2821 gateway with dial-peers. Access code is 7 along with 10 digit dialing. The end user dials 77042895829. The CCM routes the call to the gateway. The router sends 10 digits, which includes the access code, but strips the last...
Is there any essential reason why hardware conference bridges need to be defined if enough transcoders are available to work with existing software bridge?
Hi.i have a problem on transfering my inbound calls on fxo to a specific fxs port.i have connected my GW to pbx with one fxo line,so when i dial that spesific line number(on pbx) that is connected to my router after two beep router picks up the line ...
When outside caller gets vm and wants to 0 out to operator, I want the call to be transferred to a receptionist number which is not a subscriber. I can't seem to get it to work. If I transfer to a unity subscriber number it works but not to a number ...
Hi I am installing a cisco voice GW 3845 with a PRI circuit . The gateway registers wih the CCM ok and we can make onnet call in the same region and between regions as well. When i call over the PRI either incoming or outcoming the phone rings in bot...
How do we know this? or it's just a "license"?
Dear All,I have CUCM 5.1.2, recently our company's domain changed. So I need to change my CUCM s Host name, DNS server, Domain name.How to change these settings without re-installing the CUCM.Is it possible with CLI and just by re-booting the CUCM...
Hi,I need to install the rightfax server at customer site. It is my first time, so need some tips.the server was purchased with a card with 2 Channels (currently license for 25 users); this server has a microsoft exchange module.The customer needs to...
I've setup some test phones to work on configuring a Call Center and its working great. My next question is how does it know which phones are active? If onlyone individual is answering the phone how does it know not to route to the an unmanned phone?
Hi,all I am testing the CM6.1 call recording feature . Does CM6.1 need a third-party recorder for the feature ? Can CM6.1 work as a recorder itself without using outside recorder ? Thanks very much.
