IP Telephony and Phones

I am running Call Manager Express 12.0 and everywhere I read that the maximum personal speed dials is 32 and 99 for the system.  But, when I am at my cli it looks like I can have 75 personal speed dials and 250 system wide speed dials.  Am I correct ...

Hi, I have installed a Cisco BE6000 in one of my customer headquarter. This device manage two additional site. In one of this site which is called site 2, I can't make a call with the cisco IP phone 7841 series after entering client matter code, I he...

Hello,We need help, I have call manager 8.0.3 and we need away to show all of the phones firmware in a report or can easily view without going into every phone and see there firmware.  We tried RTMT which shows you that but only can show 200 phones f...

Hi Guys, Nowadays working from home is becoming a trend. Some of the contact centers want to implement work from home for their employees like once a week. One of the major concerns is call recording over vpn. Will call recording over vpn have a lot ...

Hello Friends, I am in need of some assistance.  I am setting up SIP SRST on a cube router and can't get calls to route properly while in SRST mode.  I'm doing two different tests.  One in SIP SRST with an FXO for failover (I already got that one wor...

If I create a new IP Phone service and enable it as a Enterprise Subscription, does it reset phones?

Hi there, is it possible for calling&called party number show more digits then 11? In the +E.164 have all numbers 12 digits. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide...

Have a new site I just deployed.  Our call flow is CUCM>>SIP Trunk>>GW>>PRI>>ISPI have tested good inbound and outbound with our new DID Range.We use 10 digit dialing on our CUCM deployment site.  When testing inbound I noticed in the GW debugs that ...

HelloI'm running into a weird inconsistent issue were calls are not always recorded by both recording servers defined in the sip trunk. Either one of them only is recording without the second or both... the funny part is that the second recorder in t...

Dear Team, Cisco Phones are restarting the exact time interval (every 4 hours) for both SIP and SCCP phones. Attached is the one of the console logs. As per the sys log application logs this is due to TCP timeout but there is nothing found from netwo...

Greetings,  For BE7000, what is the difference between R-UCL-UCM-LIC-K9 and  CUWL-11X-K9?  When is R-UCL-UCM-LIC-K9 preferred as its per user license?