Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,we are upgrading our lab callmanager to version 6.1.WE have purchased an NFR license for partners (UC-6.0-NFR or something like that) and have purchased a brand new 7816 server.Now we have migrated through DMA our lab 4.2.1 callmanager and hav...
What else do I need to do here to get caller ID to show on my phones? Right now, incoming calls show as from AO, A1 and so on?Thanks,Diegovoice-port 0/1/0 connection plar opx 3A10 caller-id enable!voice-port 0/1/1 connection plar opx 3A11 caller-id ...
Is there a way to update the time on the phones, without dropping in active calls withing CCM 4.1/ 7940 phones?thanks!
dear alli have two branch office , each one has its pwn ccm, but now they decided that they ip phones connects to each other.i think of ip-to-ip-gateway..is it true?
I see that Mobility Connect comes with UCM 6.0 (and is part of the UCM configuration). Is their any extra licensing needed for users of Mobility Connect in this scenario?Also, the UCM 6.0 Features and services guide specifies that Mobility Voice Acc...
Hi everyone,CCM4.12811 GW using MGCP (newly migrated from H323 to MGCP).All Inbound and Outbound Calls works fine. The Problem we are facing is that our user are experiencing a one-way-voice when calling Hotlines that belongs to ONE Specific Partner ...
Somewhere between version 5.1 and 5.1.3a of CCM, the backup files generated by the DRS backup changed. We used to access a file called <date><servername>_ccm_ccmdba.tar that included many files from the \common\drf\db_drf_backup\ directory but now t...
Hi,I have three users in a top down line group, even if the first person has CFwdAll setup (to VM or another DN), their phone rings. Assuming extns 101, 102 and 103, this can be annoying if 101 and 102 are at lunch (with CFwdAll set to VM) as caller...
I have a question that has been presented to me. The situation is that the customer has a site that is not connected over the WAN and uses the PSTN for all voice calls. The customer makes calls to this site using 9 and then the long distance number...
Seriously this should be WAY easier than it is turning out to be. I would like for users to be able to dial 0 and have it send the call to an internal extension. I have tried ALL kinds of things, including new route patterns, a forwarded DN. I eve...
Hi all,I searched within this forum for a solution concerning trouble with hunt group configuration in combination with unity.Unfortunately, I just found some similar treads and discussions but nothing which fits 100%.Maybe somebody can help...We cu...
We are currently on CM 4.1(3) and looking to go to 6.x. From the Product Upgrade tool, I see the following are our entitled upgrade options:CM4.3-K9-SUP= SW CallManager Upgrade 4.x To 4.3CM5.1-K9-SUP= SW Upgrade CM 4.1 to 5.1 for SMARTnetCM6.0-K9-SU...
Hi,1- Do CUCM 6.1 have a Web Dialer tool that we can integrate with another web page?For example, I have a web tool that I use to call my clients. I don't want to use another CRM.So I just want to integrate a single button in my web tool. And just Cl...
Dera All,I have installed IP Communicator on VPN clinets and it is registered and working properly.I have configured a Class Search Space (CCS) to control the calls permission per IP phones.I have applied a CCS which enables calling national numbers ...
Hi,I am trying to figure out how to use the AXL SQL tool to bulk add CTI route points.I can see from the AXLSOAP.xsd file that there are options for get/add/update of cti route points available, but cannot figure out the correct XML to do this. as i...
