IP Telephony and Phones

Hi All ,This is my first post so please let me know if you require any more information. A customer of ours is running a CCM4.2 and we need to add some static ARP entries on the server ( Arp -s command) when the server is rebooted the arp entries are...

Please pardon me if my question sounds silly, some of the information is pretty new to me. What exactly are the differences between the MCS-I-series (eg MCS-7825-I3) and MCS-H-series (MCS-7825-H3)? One of the seeming differences are that, the I-ser...

Hey,How do I factory reset a phone with a SIP load? I mean factory reset not clear the configuration.

Please, need to find out what MCS server my customer has, using my VNC connection. I know my server is a MCS-7835, but that's all I know. Need to know if this is a 7835-H or I, etc, etc.How can I get this info remotely, if possible.

I have a newly installed 5.1 server that I have a non-gatekeeper intercluster trunk setup to a 4.2 server on. Calls flow perfectly from a 5.1 registered phone to a 4.2 extention but all I recieve is a fast busy when a 4.2 ext calls a 5.1. Advice?

Guys,im doing something wrong and just needed some clarifiaciton.i have some DID numbers im translation on an h323 gateway. this is the scenarioISP providing a range of DID numbers 821-59XX. im translating the 59XX to 29XX. the details are as follows...

Hi, We are using the 7941G ip phones.Randomly we are facing the one way voice between the ip phoneS but If i do hold and resume the call the problem get solved.The ccm version is 4.1.3 SR5d.Thnaks,Gnanesh.

Guru's,I have to install a CME/CUE in Amsterdam,Netherlands very soon. Does anyone have example confgs or know of a good document that shows how to set up the proper dial-peers for in/out phone calls for this area?Thx

hello,i have CCM 4.1 that is connected to PBX via 2811 Gateway, when i make call to some destinations, the sound iv very low.i don't know what's the problem.help me to troubleshoot or to resolve this problem.Best Regards.

Hi -CUCM 4.2.3 SR1Our customer runs multiple helpdesk qeueus (routed to agents using Arc Call Connect) and would like to display the CTI RP display (DN) on their IP Phones for incoming calls.I have set the following CUCM service parameters to True: "...

Hi I have configured my cme router for aa using the tcl script.When i dial the pilot number it just gives me a ring and then fast busy signal.I am actually playing around on my virtual router without any dsps.I am not able to hear the music on hold ...

Dear sir, Everytime we retrieve missed call or received call from "directories" softkey at ip phone, we will need to "EditDial" to add 9 in front of all number for calling out. Any way to automatically add a prefix 9 to it everytime we return call ...

I have a cluster of 1 pub and 1 sub + 2 h323 gateways. All my phones are registered to the subscriber as are the gateways all works ok when the two servers upFor some reason when the published is shut down no one can make external calls but inbound s...

I am upgrading from ccm 4.1(3) to 5.1. After running DMA I observed that the size of the file is 50MB compared to the size of BARS used in restoring the 4.1(3) server which is about 1.2 GBIs this normal?

HiI have installed CUCM 6.0 BE and when I loggin and click help I just get a 404 error. HTTP Status 404 - /Help/en_GB/ccm/index.htmlStrangel the help for Unity Connection works fine.Any ideas ? Do I need to install the help separately ?ThanksPat