Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
There was an outage this morning in my area related to the CO having issues. I found out when I got my alarms and realized that the PRI was not registering with CCM (over WAN link).I did not have a whole lot of time to troubleshoot and react so my fi...
I have a branch office and GW with full E1 PRI circuit and connection to IP WAN. This is centralized deployment without CCME and set-up for SRST. If the GW is not communicating with CCM (i.e. IP WAN is down), the isdn status comes up fine with multi ...
If a cisco voice router has two PRI and one connects to PSTN, the other one connects to PBX, do we need DSP, why? I think DSP is only required when from IP to PRI or voice versa? Thanks
Hi Everyone,I'm in the process of migrating from CallManager Express to CallManager 4.1(3). I'm having some questions base on the differences between CME and CCM.1. In CCM, there's only one line assigned to a phone button; is this typical? In CME, th...
I am having an issue with a 3560 24-port switch with IP phones hanging off it. After making a call, some of the phones are rebooting when the handset is replaced.Most of the phones have PC's running off them.I can see the phone rebooting in the log o...
Hello all,I am looking into upgrading my CCM 4.0.2a sr2 cluster to 4.1.3. I am currently running a cluster of 4 servers (2 MCS-7835H-3000 and 2 MCS-7835H-1000). I understand that Cisco has not done extensive testing on MCS-7835H-1000 with the new ver...
I am trying to make use of a POTS line connected to FXO port on 2851 for 911 calls going out of the router. I understand that dial-type, signaling type is important and I have checked that to be dtmf and loopstart respectively. Here is my configurati...
Hi;We use CM 4.1 and 2811 voice gateway. We have two FCTs. One is working properly, but another one has a problem(same vendor, same model, same config on 2811, H323 gateway).When the problematic number is called from outside, fxo port cannot transfer...
Hi all!Well, I have a 7961 phone with the 7914 expansion. I have configured an ephone-dn with "transfer-mode consult", and I have assigned it a button of the 7961.If I transfer a call with entering the complete number in the 7961?s keyboard, it works...
Hi.I was wondering is there any way to prevent the External Phone Number Mask to appear on the top-right part of the phone after it is configured in the DN page?Thank You,
Hi, I have a callmanager cluster. Pub in one site, and sub in another location each with one PRI. I have configure the gateway and route group but how do I configure the route patterns so when I dial out the call goes out using the local PRI and n...
Can someone give me some guides on how I can setup VoIp within our Company's network. I want to be able to connect all our branch offices back to our Headquarters offices and vice versa to be able to use our existing data network to carry voice traff...
I need your assistance in providing a document outlining the major diferences between CCM 5.1 and the new version 6.0.Thanks in advance
Hi allwe run a CM 4.2(3) with IP Phones 7960.We now ordered new phones 7961. If I have to replace an old 7960 phone is it possible to upgrade the phone to the new model (7961) or do I have to delete the old config and set up a new phone with model ty...
Gurus,I need to deploy a 7960 to a remote location behind a site-to-site VPN tunnel. I will need to manually set IP address, subnet mask, and gateway info to the phone.How can I do this?I'm running CCME.Thanks,-Michael
