Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello We have cisco BE6k appliance running trial licenses now, I have been quoted for our CUCM 11.5 for 100x 8811 IP phones with the following 2 Licenses : Option1: 100x - BE6K-UCL-ENH Option2: 100x - LIC-CUCM-11X-ENH-A The supplier said they h...
Hi all, I configured a CTI route point with a DN used for an on-call number for the team. But i do not know how to associate it to Self Care Portal to configure call forwarding. Any suggestion? Any advice would be appreciated.
Is there a procedure (ISR4K, running isr4400-universalk9.16.06.05.SPA.bin) to gracefully shutdown a dspfarm (XCODE mostly) to prepare the router for a reboot/upgrade? I'd like to be able to preserve the active calls and let them drain naturally, but ...
Ive got a CME box that users are complaining that they sometimes cant get to the phone before it goes to voicemail. Ive searched the net and found plenty of solutions for Call manager, but nothing for CME. I would like to change the time to about 1...
Hi All,I am doing some testing to determine whether or not the 4331 router will work in our smaller scale voip deployments. We currently use a 2911 router with a pvdm3-64 and a 4 port fxo card. In the 4331 we have a spare pvdm4-256 with a nim-2fxo fo...
Good day experts,I have done a call forward for some reason the calls are dropping when i call the forwarded numberanywhere i can check..?Route partition is correct and so is the calling search space. I have tried DNA the calls pass through.Thanks in...
I have this issue i have old users in CUCM that i deleted i also deleted them on AD side and gave their numbers to new users. What i have noticed is that on the coporate directory the old names appear on the extension and the new names also appear. S...
Is there an Ignore Softkey for the 8821? Decline softkey send the call to voicemail and what the customer wants is that the call should then roll to the next phone in queue.
Anyone face this error before? I have a pair of N5K connecting to 1 pair of FW. FW acts as my ntp server.N5K also connect to a few N2KOur config is:ntp server x.x.x.x use-vrf managementntp source-interface mgmt 0 Strange thing is SAN switch connected...
Does anyone know if the beep tone heard to indicate the FAC needs to be entered can be replaced with a voice .wav file? I have heard it mentioned here and there, but have not been able to find out how to do it. I am running CUCM 7.0.Note: I do realiz...
Hi,I have configured Cisco 2821 Router to setup VoIP local Numbers and Dual FXO lines. I would like to know the configurations in order to achieve following tasks1) A call should auto transfer to another number "103" if a first number for example "10...
We all of a sudden started seeing inbound calls from carrier failing with Requested channel not available. On testing further we see that the carrier is trying to fork calls on a channel that is already pre-occupied and hence the cisco returns "Reque...
Hello all,I thought I would ask here before opening a TAC case ... don't feel like waiting on the phone right now... I have a single user having a unique, new problem (new to me anyway) with Jabber (10.6.3 build 61622 on Windows 10) that none of my o...
Hi, We have a setup where calls come in via a SIP provider through a SIP trunk to a CUBE, and then down another SIP trunk to our CUCM platform. One particular user externally to our organisation has issues when calling a UCCX trigger, (I cannot repli...
We have a Call may be recorded message that plays for all calls that route to our CUCM cluster. We have a few exceptions like HR or Corporate Users. We accomplish this by matching an incoming dial-peer and then routing the call to a stand alone CVP s...
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