Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,I had a issue with the Caller ID display on the IP phones when I configure a Non-Gatekeeper ICT connection between two Callmanager Cluster.It seems like when I try to call a phone from Cluster "A" to Cluster "B". I got the 4 digit DN from Clus...
Is it possible to set up a one way call pickup group? I have a person that needs to monitor more lines than the phone has available.I was going to create a pickup group. I need person 2's phone to alert when person 1 is getting a call, but person 1 s...
Does anyone know if Application Dial Rules on CCM5.1 support CUPC ? i need to prepend a digit for accessing outside lines when using CUPC. Thankyou.
Hi All,Is their any IP Phone survey questions which can be asked to users and managers for their input to improve the current IPT systems in our network?Any document or links?
Hi Guys,I have created a CTI route point but it is not registering with the call manager. Any ideas ?Rgds
Hello experts:I have the following:2 79417941 Number 1 (1002) has 1 DN and BLF for7941 Number 2 (1003)When 7941 Number 2, goes OFFHOOK (1003)BOTH LEDS in -7941 Number 1- turn RED.Is that normal? Although I only configure BLF for 7941 Number 1 button ...
Has anyone successfully used silent monitoring for teleworkers with a non-Cisco ACD using a Cisco IP Tel system?If so, how does it work and did you need extra equipment to implement that function?
Hello,I got a phone with 2 lines.If I forward all calls, it applies only to the first primary line.Is it possible to apply it to secondary line only with an access to the ip phone without to go onto the Ccm's configuration ?Thank you for your help.
Has anybody thought about why H323/sccp signal have to be in the cs3 queue, not in the rtp priority queueing? We always do this following Cisco best practice. But how to explain this to customer if customer is challenge this with you? Thanks
Does TAPS and Cisco Extended services still work the same in CM 4.2I have downloaded Extended Services 3.4 on to CallManager 4.2 download the taps plug-in run the both (no install errors) when I go through the setup of Extended services I enter in ...
Hi do anyone knows if Cisco is going to release this locale installer.Thanks in advanced
Hello again,I'm still too nervous to plug my 3rd party PoE device into my phone, heh. I found the exact specifications online and wanted to run it by you pro's before manning up and trying it.Specs:RoHS: NoDC Output Connector: RJ45 ConnectorNumber of...
I need some help with a Unity Express problem I was having. I was getting a memory error when trying to access the Unity Express module. I rebooted the router, but this didn't resolve the issue. I then reset the Unity Express module itself, and the m...
Hi all,i have server with CCM 3.3(5) and O/S 2000.2.7, i would like to take a backup data for it and restore this data in another server with win 2000.4.3a and CCM 3.3(5) then after that i will upgrade it to CCM 4.2(3).does this process will success...
we have configured a hunt pilot number for our helpdesk number which works great however we want to be able to easly forward the hunt pilot number to voicemail after hours with out hunting through the list first - directly to voicemail. i want all us...
