Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I m installing a Call manager express + IP phones.When i dial numbers other than extensions (9.* , outside LAN calls, to my mobile for example), the call needs more than 30 seconds to be proceeded correctly and so the end party rings.Please ad...
Hi Pros,I have a client for whom we have installed IPCC Express 4.0(3) and Communications Manager 4.1(3) ;) They have users at two sites, one at location called PUNE and other at location called CHENNAI. IPCC agents would be logged on both sides to t...
Hello, I have configured a SIP trunk on my VOIP gateway but do not know what to change in CM so that my route patten knows to use it (otherwise, I specify the gateway I have configured with FXO ports.) How do I tell outbound calls to use the SIP...
We just changed carriers for our two PRI's. Since then our outbound only fax (analog) calls do not connect. We get a fast busy signal. We have worked with the carrier and they are getting the call but their switch is dropping the call. They said ...
Callmanager 4.2(3). We applied the ciscocm.4-2-3-DevPack-11 to both pub & sub, and ran the DST patch on the pub. I ran DbHelper to make sure replication was ok. The problem is when phones are registered to the Pub, the time is correct. When they're r...
Hey,currently have 5.0(4) and would like to upgrade to 4a. downloaded the file but its not finding anything on the cd. now i know its not an upgrade from 5.0(4) so does that mean i have to install from scratch? can you guys point me to the install pr...
BackgroundWe provide a voicemail solution facilitated with a combination of PGW2200/ SLT/ AS5350 non-drop and insert configuration. PGW version 9.5.2ProblemSome foreign networks are not fully compliant with some ISUP protocol variants, specifically Q...
Hello Guys,The receptionist receives an incoming call and transfers the call to the appropriate destination number but what the called party (end user) sees as calling party number is the receptionist?s 4 digits number. What we need is to display th...
I had the XML FastDials service configured and running properly on a CallManager cluster running 4.1.2. I subsequently upgraded to 4.1.3 and since the upgrade there appears to be a lack of synchronization between what is entered by users in the Speed...
CISCO PARTNER HELP IS NO HELP!Hi,I am SO hoping some experts check their posts on Sundays!!! We have a client opportunity that is driving me nuts since I am a voice newbie --- please help ASAP. I can't even get the right part numbers together. The...
I have set up unity viewmail to test. I can connect to my phone but is there a way to recive VM messages in outlook using the viewmail client?Thanks
Hi,I have two callmanager 5.0.2 (Publisher and subscriber) and when the publisher go down the subscriber server take the control of all devices and run OK. The problem is that in this point when I try to log in at subscriber a message show up "Log in...
Hello Experts,I need to convert a 6509 (Sup II) Cat OS to IOS. Could you please let me know what the minimum hardware requirements are? A step by step document allowing this conversion would be greatly appreciated?Thanks,
Does anyone know how to SSH into a Cisco 7961. Obviously I need a user name and password but I don't know where it needs to be setup. There is no option in the phones config. I am running SCCP version 8-0-4SR3AS
Hello ALL,Is it possible to convert a 2801 router with a CUE module to a router running call manager express instead. We are currently using a Call Manager server and would like to know about removing the Call Manager server and moving to Call Manag...
