Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
My internal users want to be able to dial 0 for the operator on their phones. We are using 4 digit extensions to dial inside the company and I was wondering if there is a way to assign 0 to an internal extension in Control Hub?
We are currently running through WebEx Control Hub, 8865 phones, going through a Cisco Catalyst 3560-X Series PoE+ switch. I am trying to get the 8800 Key Expansion Module to work with the 8865 and still have had no success. The phone will see the ...
I am trying to set up a Cisco 8800 KEM with an 8865 phone. I know with the old CUCM, you could create a template and push it to the key expansion module, but, with Control Hub, I see the KEM is attached but can't do anything with it. When its plugg...
How can I get the Corporate Directory service to pull data from Active Directory LDAP without going through CallManager server?I have some tenants that want to use Corporate Directory on their 8851 phones, but they belong to a different LDAP domain t...
When opening the RTMT tool I get an error "There is a mismatch between timezone versions on this RTMT and the server you are trying to connect." Both my workstation and CUCM server are pointing to the same NTP so the time is the same. If I click Yes ...
Hello.I have CUCM 8.6.2.24901-1There's messages in syslog every 10-20 seconds as follow:ccm: 239607: CCM: Aug 06 2014 11:36:05.223 UTC : %UC_CALLMANAGER-3-DbInfoError: %[DeviceName=][ClusterID=CCM-Cluster][NodeID=CCM]: Configuration information may b...
Q.1 Where is early media generally used? Any examples would be useful. Q.2 For an early media call, will there be 2 sets of media negotiation or only one set of media negotiation for early media? Please mention the call flow for early offer-early me...
Wanted to see if anyone else has run into a situation like this. We have one user that is having a issue with his Connection mailbox. When receiving a new message the user calls into his mailbox puts in his credentials and when he plays his new messa...
can anyone tell me where i can get this? I have searched the site if you could find it or know where it is please provide link. TIA
Good Day! Can I use 4 Pole Euro connectors for the CTS-MIC-TABL20 as used in CTS-MIC-TABL60 ?
Is there any Health check tool for Health check tool for CUCM, CUC, IMP, Expressway, CMS that gives complete report of health check? Any third party tool or from cisco????
We are trying to delete some obsolete calling search spaces. When I look at the dependency records for a particular CSS, it shows a number of hunt pilots, but I can't find any reference to that CSS on the hunt pilot page so I can't remove the depend...
Hi, DTMF fails on outbound calls with CUCM 11.5 -> SIP Trunk -> CUBE -> SIP ISP. I have a CUBE that works with both inbound/outbound calls. However when I place an outbound call to an external source through the SIP ISPI can't pass DTMF. Entered digi...
Can someone please help "How to change ON HOLD MESSAGE record for an Extension ?"Please advise where I can find the settings/feature to change it.Regards.
Hi All, One of my customers has this problem, when you search their company name and the first octet of domain name add name there, it can google for XMLdirectoryList where can be personal numbers of client users.For example you search for "Peter Cal...
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