Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I have a 3rd party IVR vendor who would like a DN they can call, have it automatically answer the call and automatically put it on hold. He needs to be able to have an audio stream at any time, which is when he would call. I was thinking I ...
Hi , i have a problem with Dx650 firmware sipdx650.10-2-5-215 and sipdx650.10-2-5-212. When i receive a call and press transfer softkey or hardkey , phone show me "unfortunately, phone has stopped" and then call becomes on Hold. If i press conference...
Hi Guys, We are currently using VG240 on CUCM 7.x version with MGCP Gateway. We are migrating CUCM to 11.5 and going to use ATA 190 with the same MGCP Gateway. Please let me know what are the design considerations and what configuration changes to ...
Hello Team, I have an issue I have been battling since morning (by the way it 4:03PM here), Please I need your urgent help as my client is losing confident. After configuring extension mobility on cucm 10.5, Users are able to do the following 1. Pre...
Dear All, I am planning to upgrade Unity connection from the version 8.6 to 11.5. Is it possible through PCD?
Hello, I just want how many SRST References Can I add to one cucm (Centralized call processing) and in multisite deployments as I can't find these information in SRND
Hi All, Need some suggestion on caller id. As our customer need to have the common display name for the caller id. Let me explain. If there are 3 members group having individual phones and when they dial to the users the caller id...
Hello Community member, I have configure my CUCM and CUC integration using SIP trunk. So for now, I need to create a call handler and a greeting for auto attendance for inbound call from PSTN. Under system call handler I created a new call handler an...
Hi Dear Friend I use Frimware SIP41.8-2-2SR2S My Config File IS <?xml version="1.0" encoding="UTF-8"?><device xsi:type="axl:XIPPhone" ctiid="1566023366"> <deviceProtocol>SIP</deviceProtocol> <sshUserId>cisco</sshUserId> <sshPassword>cisco</sshPas...
Hi, I'd just like to confirm something. I'm designing a new UC 11.X deployment and thinking of proposing E164 numbering end to end. Meaning extension numbers in E164 and E164 numbering in directory fields. My concern is user confusion as they would ...
We are planning to implement + dialing from IP phone, so we need to dial out PSTN numbers/Other countries using the format. Can any one suggest on the configuration steps: its mainly for German location.
Hello Experts, I am facing one issue. We have CUCM servers and IP Phones in same LAN but stills Cisco IP Phones gets unregistered for 30 to 45 seconds when phone in idle mode. And in ongoing calls, phone goes in preservation mode. This is happenin...
Hey we've been experiencing a recent issue where some of our customers are losing phone service on their Secure Jabber. It happens whether they are on-prem or connecting with MRA. We are in Mixed Mode, have proper phone security profiles for Jabber ...
Hi, i have just verified that in the customer infrastracture with Cisco SIP Phone the CUCM sends T38 capability in the terminalCapabilitySet vs H323 node intestead if there is a SIP trunk it'not happen. I summarize the infrastructure: SIP Phone 78x...
Hi All, i am currently using CUC9.1.2, and reg with 100+ users. And right now we are planing upgrade and in parallel we have build CUC11.5.1, we have created the mailboxes manually. Is there any way were we can download the greetings from CUC9.1.2 fo...
