Other Collaboration Subjects

Hi All, I have some questions. Can I enable the gateway and the gatekeeper features on the same router ? Does 2610XM support for this ? What I am going to do is that I will connect this router to the PSTN, and all h323 devices will register to this r...

Is it possible to change the canned AA prompts within CUE? I have a customer who would rather the system say "Enter the extension..." vs. "enter the number...". Can the (ccn copy url) command be used to copy other recorded prompts to over write the...

Hi everybody,I had configured fax-relay with t38 in my as5300. I owuld like to know if there is a better way to send fax over ip, as simple as fax-realy. If there is, where could I read about it. Regards,

I currently have a CRS 3.1.2 system connected to my 3.3 cluster. Is it possible to bring up another completely seperate CRS system with different route-points and scripts to the same cluster? I realize I would obviously have to use different RM/JTA...

Hi NetPro,I'm Having problem in CRA, it prompted " javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid credentials] (80004005) ". Does anyone can send me some relevant documents or guide .Thank you in advance,Regards,Jackal

How do you get the softphone corporate directory to work. I tried everyhting I could find on cisco's site. Whenver i hit show, the creen just swithces to the phone, no errors, nothing. Its ccm3.3, softphone 1.3Id appreciate any suggestions.

I have 2 CCM 3.2(3)sr3 with latest IP phone LoadP00306000300 centrailzed design.I set up all QoS for LAN and WAN (LLQ for T1 or T3 Point-to-Point). All remote sites are huh-and-spoke with headquarter.Last month:When I typed command "show policy-map ...

We have a customer who wants to start using the 2.5mm headset jack on their 7920s. To date, no headset we have used seems to work. I'm suspecting this is due to the lack of a physical headset button on the handset or a headset softkey in the templa...

We just installed CallManager 4.0 on our network. So I decided to install IP Communicator on my computer. After I installed it and started it I received following message:Invalid access to memory location properties.dllDid anybody see the same messag...

Is there an application that would allow you to monitor all the different Cisco Contact Center Services running in your contact center (e.g CTI Servers, DCA, CMB, CCS, CEM, Loggers, Routers, PGs, etc.)? If not, are there any plans on DEVELOPING such...

Hi.I have a strange situation and I don't know if it is the expected behavior. I have CRS setup with both CallManagers in JTAPI configuration and also in the RM Application with the subscriber CCM first and then the publisher as the backup CTI Manage...

Hican you please explain the difference between CRS, CRA and IPCC express. Can you send me a link to a description of CRS?Thanks

Hi, I have two question about extension mobility (CCM 3.3):1. Is it posible to change user device profile dinammicaly when user log in on IP phone. For example, user device profile has 2 lines defined. One with user private extension and the other li...

How do I add a Music On Hold source when it is not in the drop down menu in the "Music on Hold Audio source" configuration screen? I have 7 servers configured as MOH servers and put the MP3 file on one of them in the MOHDrop file. The phones are co...

We want to connect a Cisco 2511 with 16 Async ports to a Larscom Mega-T inverse MUX to capture or to monitor trap message if and when 4 of our DS1 circuits goes down.I need cable requirement or pin-out between Cisco 2511 Async rj45 ports via Mega-T s...