Hi.I am attempting to view https://tools.cisco.com/smartservices/ after logging in with my CCO acount but I am presented with the following when visitng that URL:Not Found404Error: Not Found at /opt/app-root/src/repo/server.js:267:26 at layer...
Forum Posts
As attached, my report was brought from Collector without fully information.
Greetings all,How do we see our inventory in SNTC? Should this be done automatically after the collector has run or I have to upload a file? I can see all of my devices discovered by the collector. Please advise on next steps to be taken. Thank you
Our CPSC collector is showing serial numbers, but the Web Portal in most cases does not.. What is the trick to get these to display?
Resolved! Cisco Collector 2.8 with ISE 2.4
Hello, I installed the collector 2.8.1.4, but it didn't identify ISE 2.4. The discovery process found ISE VM's, but in the services.cisco.com, after upload data, it still shown ISE version 1.x and a lot of vulnerabilities for this version, but I'm us...
Hello Community. We have a couple of issues with certain equipment (3925 and 3850). When performing the discovery of the equipment, followed by the collection (having configured the ssh credentials) the following happens: 1)In some devices it shows ...
Resolved! SNTC Portal reports
Hello team! I have a customer asking me for a report on their inventory with information from IOS Version, IP Base / IP lite / IP Services. Does the SNTC portal generate a report with this data? Thanks!
Hi,I'm failing to upload to the portal. Attached is the print that exemplifies.I already carried out the replacement of the certificate on the portal, it did not solve it.
It used to work and these devices had SNs other information like the name is there. In the collector I'm using the default profiles and the devices say they are reachable.
Hi, I have received this error when try update version 2.8.1.4 to 2.8.1.8. Could you help me?Thank you,Achiles.
Resolved! Get Managed Devices via XML API for CSPC
Hello I am trying to find if it is possible to fetch managed devices and their properties such as SNMP version through the XML API in the CSPC platform. I have gone through the User Guide but cannot seem to find any guides how to establish a connecti...
Dear all, greetings.I´d like to know how powerful goes the CSCP CLI because in order to use the collector in an automated way is needed to make a shellscript to run on the environment or remotely or via Ansible.I'm questioning that because I´m in a p...
Hi, we have installed collectors for a couple of clients that are running OK for discovery and Inventory but we are unable to see the client in the Cisco Services Portal. The Enriched information can be obtained over API so why can we not see the col...
Customer wants a way to identify the stacked switches in the inventory report. They also want to know which is the master vs slave switch when multiple switches are stitched together I dont see a way to tell as i look through the custom inventory re...
Resolved! Can't login to SNTC portal page
Similar issue to skc455's post on 9/17 answered by Cisco employee Justin Sprake, but the answer appears to be account-specific so I'm posting for our account.Browsing to services.cisco.com results in being redirected to the splash screen for requesti...
