TelePresence and Video Infrastructure

We have an issue with the left plasma on TX9000. It doesn't show picture at all.Tested cables, all working fine.Tried to connect laptop directly to the plasma, same issue.Tried to do factory reset on plasma only. Still same issue.Checked for errors t...

Anyone know where int he GUI or command line i can find out the last time a device booted and/or lost network connectivity? 

Hello - looking to see if there is some type of formula for mounting camera distance to front edge of table to have all participants in the frame based on table width?  We use SX10, 20', and 80's and the assortment of cameras.

Hi everyone  I tried to turn off echo cancellation from cli.  Set audio aec disable  But, no valid command  <-this message.  Do I have to open a TAC case? Is there other way I can turn off the echo cancellation? ?? Thank you for reading 

Hi, we have a tandberg/cisco mxp 6000 codec, the issue is that there is no audio output when we connect it to a polycom RMX, having said that the codec works just fine during point to point calls (i.e mxp 6000 to polycom endpoint). can anybody help h...

Hi, Is there anyway to configure CMR hybrid to mute all participants on entry into a conference by default. This can be enabled by the host per conference, but we would rather take the human element out of this and have it enabled by default. Thanks ...

Hello, We've got an MX300 registered to CUCM 10.5.  Works nicely within our environment.  But I'd like to be able to bring home users in via Skype.  In the past I think my only options were third party gateways.  Bluejeans is too expensive (we only h...

Is there an API call to export Cisco TMS CDRs?

I need to configure the TMS in case there are 2 meetings booked in the same room after each other; the second meeting should not start until the first meeting disconnected (manually). Currently the TMS is closing the first meeting (automatically) an...

Hi, we have got a Cisco Sx80 along with  MCU  5320 at Central Site with Cisco SX20 at remote sites. We are able to share Presentation along with Video output of Camera connected to SX80 to remote sites in way that either presentation or video output...

My SX10 can not receive remote(SX20) audio/video,but remote can receive my audio/video. About SX10 setting,I only configure private ip setting ,In ASA,I have configured NAT setting and inside/outside access rule all pass. what setting I miss? PLS hel...

Setting up TMS/TMSXE and Conductor for a customer and just want to be sure of one thing. When I schedule a meeting in Exchange, Which pool will TMS/Conductor pull from or does it not matter is I have Ad Hoc or Rendezvous pools, Conduftor will take f...