Unified Communications Infrastructure

My client uses predominantly MGCP gateways (over 40).  One in particular has 3 PRIs to an Avaya PBX.  In RTMT, I keep receiving emails about a specific D channel being out of service.  I look at the alert properties to identify the specific circuit/T...

I recently had an issue wher we have some pri's that come into cisco gateway thru CUCM and into a 5ESS , th ephones on the 5ess have mailboxes on a Unity Connection.We changed gateways and cucm version from 5.1 to 8,6We troubleshot all day the calls ...

New install of CUPS 8.6(3) using SRV records.  When I run System Dashboard, the error I get back is "Verify SIP Publish Model."Failed to verify host connectivity. Please check if using DNS SRV for host cuplogin.olson.local    Please verify whether DN...

Hi all,I ve checked the compatibility matrix and even the latest UCCX version suppot up to version 8.6. Did anybody tried to connect it with CME version 9.0?

Dear All,My customer have Cisco CUCM 7.1.5 cluster that contains five servers distributed in different sites , last week one of this sites had a problem in power and the UPS was down , the power was unstable for two hours , which affects on the serve...

After installing the CUPC on the computer the calling option doesnt come on Outlook 2010 but works perfectly on Outlook 2007 and internet explorer.Regards,Gibin George

     I have an issue where several phines in a subnet ar not being seen by CER.. When the phine calls out they hit the default ERL. This is no manual phoines, no unallocated phones. 42 out of 45 phones in one subnet are seen and three are not. So far...

I have Unity Connection Version 8.5.1ES42.12019-42Option 4 to reply to a message when left from a fellow subscriber on occasion is not available.  It skips it.  These calls are internal and in most cases I can go ahead and hit 4 and it works even tho...

hi there, i have a cisco 2901 router running CME 8.6 the router has a ISM-SRE-300-K9 card init with Unity Express 8.0.5 installed. i am having issues with Cisco configuration professional and configuring the module under module configuration the stat...

Hello ,Could anyone locate where is my error please? Below is my configuration application service aa flash:app-b-acd-aa-2.1.2.2.tcl  paramspace english index 1  param number-of-hunt-grps 2  param menu-timeout 6  param dial-by-extension-option 5  pa...