Unified Communications Infrastructure

Hi,I've a customer using CUCM with Microsoft Unified Messaging. When IP Phone user sets Call Forward all to voice-mail, the transferred calls never reach his voice-mail box. The caller gets dead air. Direct calls to the extension does get forwarded t...

Your input is much appreciatedI just recently installed and implemented successfully, the application Syn Announce. I am currently running CM 8.0.The paging system was working until yesterday afternoon. Its one week old.Now when I page, the phones re...

DearIf any one knows TEHO configuration please help me?I Configured HQ with h323 gatway along with CUCM 7.1 and branches has 2801-CCME bundlesRegardsMKR

Hi,A question if Unity Connection 8.5 can support import/synchronize distribution-list from Active Directory when this integration is enabled?if yes, can please provide me the link? Somehow I saw that CUC 8.5 can support but could not find it now. Ma...

Can someone clarify this.Under the new UNIFIED-CMBE5K SKU, when adding additional enhanced users, they no longer contain a VM license, and that has to be ordered seperately such as LIC-BE5K-VM-BAS. Is that correct?Under the older UNIFIED-CMBE SKU, wh...

Hello,Please help me to find out the budget for an upgrade.I have CUCM v7.0.2 and cluster with two MCS7835I servers. There are about 1800 phones. I need upgrade to CUCM v8.5.As I know there is no direct upgrade. I need upgrade first to v8.0. Do I nee...

I am having issues accessing my integrated voice mail from the command line and I keep receiving the message "connection refused by the host" and I do not receive a login prompt.  I do not see any issues with the script but this is a new install. I c...

Hi allAre there any issues with this? I've not managed to find a link that states it's ok or not but I have found a couple of forum discussions where CR has been disabled to get things working....ThanksAndy     

Hi,I've a client recently upgraded the Unity Connection to 8.0.3ES22.22026-22. He noticed when caller trying to save new Message Notification number, the system prompts "To keep this number press 1", ideally it should have been "To keep this number p...

hi , i have a case , one router cme/unity express with ITSP Sip Trunk ,the client told me he wants fax receive calls in an email , this can be done ?and if yes , how  i can do  ?

I'd like to change the MOH source for all my voicemail ports on CUCM 7.1.5.  I cannot find a way to do it through Bulk administration and I have 200 VM ports, so I really don't want to do it manually.Has anyone found a mass method of updating the MOH...

Is there a way to find out when a distribution list was last used in Unity 4 or 7? We are upgrating and would like to know whether or not to COBRAS out the DLs, some of which are quite large.