Unified Communications Infrastructure

MWI on CUCM 6.1.2 integrated with Unity 5.0(1)

I am have an extremely intermittent issue with the MWI on the cisco phone ie red lamp/envelopedoes not appear until upto 24 hrs after message left on unity ( voicemail only ).There are 289 subscribers on the system and the issue has only been reporte...

Intermittent voicemail access

HelloRecently we have found a problem with our voicemail access. Currently with CUCM we are running version 7.1.3.32900. What seems to be happening is that when we check our voicemails, we get a busy tone. This occurs almost every second time we go i...

Resolved! Unity Connection 1.2 Licensing

Hi,I would like to know the license terms difference between "Unity Inbox Users" Vs "Users with Voice Mail".Appreciate if someone explain my questions?Thanks

Unity Connection 2.x Account Locked!

Hi,We're using Unity Connection 2.0.1 and I cannot login to GUI administration page. Account has been locked and I can't unlock it.How can I unlock the administration account?

CUCM 7.1.5 with Cisco Unity 8.0.3

hi everyvne,cucm for calls from outside, trying to integrate with the unity. Phone systems is a defining part of the Telephony Integrations with cucm have to register.I want to forward incoming calls to system handlers voice messages.Is there a way ?

Resolved! CUC 8.0 install error

Hello community,I am new to CUC (test project that magically appeared on my desk) so forgive me for not being up to speed on things. I'm trying to install CUC 8.0, the install starts fine, I get through the hardware detection (passed detection valida...

Getting "Mailbox is full" message when the mailbox is not

Unity 7.1.3 user are getting a "Mailbox is full" message when checking their mailbox. In some cases there are only a few messages, but not enough to warrant the full message. Any suggestions?

Resolved! Services Needed Running in CUCM for CUEAC

Can some one please tell me what services need to be running in CUCM for CUEAC to connect and sync properly? Thanks

Cisco Unified Comm. Express line appearances

Hey all, we are using Cisco Unified Communications Express (CCM) for our phonse/voip and we need to add a 'help desk' line appearance on everyones phones.I dont see any way to do this all at once from any option...seems like I have to go into each us...

Unity 5.0(1) with off box exchange question

Hello,I'm running Unity 5.0 with Exchange off box (VM only). Unity and Exchange are both set to keep deleted messages for 7 days after a user deletes a message. After a user deletes a message from the TUI, it appears that the message gets permane...

ASK THE EXPERTS - CISCO HOSTED UNIFIED COMMUNICATIONS

Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to discuss Service Providers and System Integrators can offer the Cisco suite of UCC applications from the cloud to multiple customers with common man...

CUE License Problem after upgrade

I am having an issue after i have done an upgrade forCUE from 3.0.2 to 7.1 which is i cant add any mail box.When i try to add mail box it gives an error message saying maximum mail boxes created.Any suggestion on fixing thi issue??Thank you all

CUE Busy Tone

i have recently upgraded CUE from 3.0.2 to 7.1.Sine that i am facing a problem with the CUE.The problem is that when i click on the message button on the phone it gives me a busy tone. when i call the Auto Attendant numebr it gives me busy tone as we...

Unity Express

Hello,With the following equipment C2901-VSEC-SRE/K9 Cisco 2901 SRE Bundle, SRE 300, PVDM3-16, UC, SEC Lic. PAK install unity express how many mailboxes are supported?RegardsOlga Galindo

Resolved! Transfer to Call Handler

I have setup a new Callhandler for a Department. It works fine, never an issue Now the Department wants to forward phones to this call handler when people are away from the phones.I cannot get it to work when you do a "CFWDALL" on the phone, you neve...

Unified Communications Infrastructure

Forum Posts

MWI on CUCM 6.1.2 integrated with Unity 5.0(1)

Intermittent voicemail access

Resolved! Unity Connection 1.2 Licensing

Unity Connection 2.x Account Locked!

CUCM 7.1.5 with Cisco Unity 8.0.3

Resolved! CUC 8.0 install error

Getting "Mailbox is full" message when the mailbox is not

Resolved! Services Needed Running in CUCM for CUEAC

Cisco Unified Comm. Express line appearances

Unity 5.0(1) with off box exchange question

ASK THE EXPERTS - CISCO HOSTED UNIFIED COMMUNICATIONS

CUE License Problem after upgrade

CUE Busy Tone

Unity Express

Resolved! Transfer to Call Handler

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