Unified Communications Infrastructure

We will be upgrading the firmware on all of our phones (approx 1500 phones) to prepare for 4.1 to 8.0 Call Manager upgrade. Is there a reporting tool in Call Manager 4.1 that will show the firmware version of the phones?  

My Voice Mail Port: CiscoUM1-VI1 has a status of Unknown, with the IP registered as 10.0.1.2 (Unity)I'm at a loss as to why its at this.

Hello, OCS 2010 (codename Lync) will be officially released soon by Microsoft. Do you know is CUCiMOC will be supported for the client (latest CUCiMOC is version 8). If not, when can we expect this to happen? Thanks.

Hi everyone.Relay is configured for sending email notifications to the user when you have a voicemail. But we have a week without being able to perform the functionality. We verified the settings in System Settings> SMTP Configuration> Smart Host and...

I dont have a lab handy and was wondering if anyone has done this approach:COBRAS export everything out off Unity 4.2COBRAS import to CUC, but only Subscribers first no messages  *then* ICOBRAS import to CUC, no subscribers, just CallHandlers. (This ...

If customer is not interested in upgrading CCM v4.x to 8.x using the 3 and 3 promotion, are we offering an upgrade SKU at 50% off Enhanced IP User price?

Can't find where to set the Zero out extension in CME 8.Under CUE 7 it's right there under voicemail/mailboxes/Also is it possible to skip through voicemail by maybe adding a "Next" soft-key to the template?

I am using Cisco Unified CM 8.0.2.30000- 1 and I added a standard dual mode for iphone device.  When I enter the name into the iphone for mobile manager 8.0 and ip address i get a "verifying account information" then "no lines detected for device".  ...

I'm trying to Integrate Unity with CUCM and I'm unable to integrate unity.  When I verify it fails.  I believe i have call manager configured properly.  Do I have to have any sort of configuring on the switch that they are connected on?Thanks,Jeremy

I am trying to install CUBAC version 8.0.X and during the installation it runs the database setup wizard.  Whenever I click next it says "Unable to connect to server".  CUBAC install SQL Express.  Operating system is Windows 2008.

Hey all, installed 3 new subscibers to an existing, and I might add working, CM/Unity cluster.  But for the life of me I can't figure out why the 3 new servers fail the UTIM "Verify Servers" test.  The pub passes but not the three new subscribers.  T...

I have a basic question that many may know the answer to. Cisco phones plugged into a CUCM 5,6,7,8x call manager - do the phones request the time from the CUCM cluster or does the CUCM cluster broadcast out the time to the phones? The question has be...