Unified Communications Infrastructure

Hi All,I need to know if Cisco Unity supports G.729 calls or no?what I know it does not.I have a customer has a lot of branches and centralized CUCMs and Unity in HQ.I placed the phones in HQ in HQ device pool. HQ regionand phones in BR1 in BR1 devic...

Hi,is it possible to easily (or even using bulk edit) copy a users personalised greetings (standard, alternate etc) from one language (US - English) to another installed language (UK - English).I know you can download an indivdual recording then uplo...

Hi,I`m running Unity Connection 8, can the above message played after the greeting be personalised, I know it can be removed, but I would prefer to replace the message with a personalised recording instead of the system generic recording.Thanks

We have recently upgraded to Unity Connection 8.5 su1 with Exchange 2003 single inbox.  With that upgrade we upgraded our ViewMail Outlook plugins to version 8.5.4(102) and have found that we are having issues opening e-mail message files stored on o...

I can get voicemails if phones calling within CME call each other and leave messages.  If I call from Call Manager to CME, after the 4th ring I hear nothing instead of the voicemail option.  Calls between Callmanager and CME work fine, its only when ...

We are getting a complaint from one of our branch offices on a separate cluster that when its time for end users to change their voicemail pin they are being prompted repeatedly almost as if the end users are not able to change their own password.  I...

I've limited the user options on the CCMUSER webpage, such as plugins, in the user admin portion of call manager. When the end users log in to the ccmuser webpage, they still see the link, but when they click on it, the get a page that states they do...

Hi,I have installed and configured Cisco Unified Presence and hope it's been configured properly. Need your help to find out if there is any problem with the installation. There are some issues we are facing with CUPC as below-1. I can't see any user...