Unified Communications Infrastructure

I`m looking through various posts regarding the above upgrade form 6.1.2 and understand I need to two upgrades - 6.1.2 to 6.1.3 then 6.1.5Question TFTP Phone loadsWhen the cluster gets upgraded the device defaults will change. Will it be good to stop...

Hi,I am running Communications Manager 7.1.5.31900-3 and I am trying to enable users to set their own PIN numbers. The only way I know that this can be done is through CCM (not good from admin burden) and the User Options Screen. The problem with the...

Hi all experts.In CUCM 8 or CME 4.x/7.x, is it possible to block calls coming from (PSTN) with the following prefix+92 21 0345xxxxxxxLet me explain the scenario which is very simple.1) ITSP will be providing us sip trunk (30 channels)2) SIP trunk wil...

Hi,      I am facing outbound calling issue in Right Fax (Version 9.3.2)  and using CUCM 6.0 .There is no integeration with Microsoft Exchange.When i tried to send a fax  via FaxUtility getting an Error : No Answer at Fax Number.Incoming fax working ...

Hi,Imagine small business (less than 10 employees) want UC solution to explore unified messaging and hopefully reduce costs by eliminating voice PRI.Question:1)if I use Cisco UC 520, which IP phones are most cost efective? Any experience using non-Ci...

Hi,We have a Cisco IVR Server version running 4.5.It was associated with CCM 5.1.3.This was working fine without any issues.CTI Route Point was registered with the CCM Server.We migrated CCM Server to 7.1.5 on a new hardware.After migrating we tried ...

Hi ,When i try to access the unity administration page from a remote machine viahttp:\\server ip\web\sa , the following message pop up.Unrecognized errorhr=0x80070005 (E_ACCESSDENIED)From: global.asa--Initialize()Does anyone have any idea?I have no p...

Do you think it is possible to go from Unity 4.0.5 w/ Exchange Onbox to Unity 7.1.5 with Exchange 2007 off box?

HIWe are planning to transition IP Phone devices from one cluster 7.13 to another cluster running CCM to 7.1(3) there will be an Inter-cluster Trunk between the clusters.  There are 180 IP phones. What is Cisco best practice?Thx for all of your suppo...

Folks,     I really need a hand on this, here we have CCX 7 and two people with supervisor desktop. Recently they said the recording feature was no longer working. After they select inbound / outbound calls to record it pop up a message which says: "...

Hi all ...I need to integrate CUPS with Sametime to see Presence on Sametime.On CUPS, when using Diagnostics > System Troubleshooter I have under Presence Engine Troubleshooter the warning:Verify SIP Publish Model.Probelm: Possible selectid SIP trunk...