Unified Communications Infrastructure

Hi, I have created a new distribution list in Unity voicemail V5.0, added the users and addedthe recorded message. But how do i push this out to the phones so it arrives as voice mail.Regardsdominic

I have installed the current CUCiMOC 7.1(2)-1.4.6 in a OCS 2007R2 system, configured the server (UCM 7.1), etc. When I launch Communicator the conversation pane for CUCiMOC does not open. The Tools for CUCiMOC are present on the Tools menu, but whe...

I get e-mail alerts daily about MGCP gateways decreasing or increasing and also MGCP D-channels going out of service. When I look at the alert detail in RTMT it shows me what gateway is having an issue, but the e-mails don't specify anything but the ...

HiWould appreciate it if someone can advise on the licensing and feature capability of the CUV Desktop client. Thanks.1. How is the CUV Desktop licensed ? Is it licensed together with number of CUV-MGR license ordered ?2. Does the CUV client needs re...

I have a customer with UCMBE 6.1.3 with CUPS 6.0.5 trying to connect to an Exchange 2007 server for calendar. Normal presence status information and IM is all working. The problem is with calendar status not appearing in the CUPC. The cert is inst...

Hi allI have CUCM 7 and when external incoming calls to operator and he transfer the calls to part C the call will keep ring Phone C then return back to operator.The operator use Tansfer SoftKey dial Phone C then Transfer again.I tried a parameter On...

Hi all, looking to see if anyone else if having the same troubles configuring Unity Connection against Exchange as we have, described below.Unity Connection is 7.0(2) and Exchange is 2007 SP1 Rollup 6.When configuring the External Service using the E...

We have a CUCMBE deployment with UC and Unity Connection 7.1 (3).  All inbound calls are forwarded directly to VM where a call handler references a business hours/after hours calendar.  Between 7:45 AM and 5 PM, all calls are immediately transferred ...

helloi have unity connection 8.0 system and have notes version 8.02 on windows XP. I have installed VMN v8.0 on notes and configured an IMAP account to connection server. All works fine until I shutdown the client and try and reopen, it just hangs th...

I found this link on the Cisco Web page:http://tools.cisco.com/ITDIT/vtgsca/VTGServletUnfortunately the link for UCM 8.x image doesn't have any data.  It does for the rest of the images listed.  I was able to find the following listed for the 7940 ph...