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Forum Posts

Mobility/Single Number Reach Ring Schedule option missing on Selfcare portal

I'm trying to find the option to adjust the Ring Schedule as described in the Self Care portal documentation "Set Up Ring Schedule for Single Number Reach". I've enabled and added Additional Phones but with edit the "Create a schedule for this assign...

gfolens by Enthusiast
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Resolved! Jabber audio issue when connected over pulse secure VPN

Cisco call manager >>>> Cisco 3750 switch >>>> Juniper Firewall <<<<>>>> End user on Pulse secure VPN. All users are unable to hear any audio when they are connected to pulse secure vpn and access their Jabber present on their respective PC's. Call i...

Call forwarding to another extension then to voice mail is keeping the original extension

We have a number of extensions that need to be forwarded to a general number.  The issue is once they are forwarded then if the general number is not picked up they go to Unity, the issue is they are retaining the original extension and once they get...