Unified Communications Infrastructure

Just wondering if there is a resource to find a version of Viewmail that will install on Microsoft Outlook 14.0.4536.1000 (64-bit) - this is the MSDN version of Office Professional Plus 2010 Beta - I have ViewMail for Outlook 7.0(2) and it can not be...

All,I am trying to run the DIRT backup process to an offbox server. When I get to the username section , it acts as if it wants a local user (on unity box) not a user from the offbox server. Is this correct? it also says it wants the UNC....so c:/xxx...

I cannot figure out why my UPC client (7.0) connection to Unity 7.0 is not working. I have changed the pasword on the Unity server and entered those credentials into the client but I get the following error when it tried to sync up; the account is no...

I have CME 2821, its on LAN with 192.168.0.x IP address, and i have a firewall (Cyberoam), I have NATTED the above address with live ip address so that roaming users can just use the Live ip address and get connected. I cannot do vpn since most of th...

Hi,I read both wonderful documents about planning and executing migration to CUCM 6.1.They are very useful. Thanls! however I have CallManager 4.1, Unity 4 and cra 3.5.I wonder how we can migrate the cra after unity and call manager upgrade? especial...

Hi all,I would like to change the busy signal and the busy fast to a recording. So everytime someone call a busy phone o get a busy fast signal he will hear a recoding.is there any way we Can we configure this on CUCM?Thanks a lot for all your help.

Have Unity version 4.04 with ES58 applied. I want update/apply the latest maintanence release that I can to the 4.04 "train".  As far as I could tell 4.04 SR1 was the one and only service release for version 4.04.  First question, I downloaded the Re...

Hello - I am in the planning phase of a Unity Connections upgrade. I would like to hear the support community regarding learned when performing this upgrade.  Thank you...

MPX Version 2.1 with CUCM 4.2.If I start a conference and then do a dialout to an external party, the external party still hears the auto-attendant and requests that person to enter a meeting ID. I would have expected if I ran a dial out from an acti...

Hi all,we configured integration between Cisco CallManager/Presence (7.x) and IBM Sametime using Cisco Plugin 7.1.1.Presence status and desk phone controll are working fine but sometimes the sametime client can't find the phone controlled by the user...

If I purchase a 50 simultaneous/concurent ASA UC license for use with CUMA and the 51st user attempts to connect what error does one get?thanks,Paul

Hi,I was wondering if anybody new how to install the Engish UK language pack for Unity Express 3.1 as at the moment its a usa lady speaking and she asks for you to press the pound key instead of the hash.I've looked around on the cisco site but can't...

After importing a user into Unity 7.02 if I change the subscribers extension, the subscriber account changes from a full subscriber account with voicemail to a internet subscriber account without voice mail. I logged onto the Unity server using the ...