Unified Communications Infrastructure

Not able to take the backup of Publisher Using the suitable BARS utility. The attachment shows the error message. The CallManager Ver is 4.1(3)and OS ver is 2000.2.4 .When the server is rebooted Bios mismatch error is also reflecting. Please guide to...

Looking to re-record the Sign-in conversation in CUC 7.x? Since its a system prompt is this possible to do?Thank you...

Guys,I am constantly getting this error thrown up every time it would appear someone tries to access Unity. GLA_error.jpgI have looked at the recommended solution http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080a5e8d...

Hi,Can anyone help me out in sugesting which Micrsoft patch can be uploaded on Cisco Unity 4.2 Server running Win2K.Is there any specific patch which sugested by Cisco on Miscrosoft server 2k running cisco unity.......Thanks & Regds,Lalit

Hello Guys, I have a users who has been out of the office for a while. We are running Unity 5.0. The users has serveral hundred emails. How do I instruct the user to delete these emails without going through each message one at a time on the...

I have Unity Connection 7 with a SIP integration to call manager and everything on my network configured to use G729. Unity Connection accepts calls and works fine for voice mail, but when it tries to transfer to an extension from the directory handl...

Just curious to see if another type of antivirus can be used.

Hi All,I have three Call Handlers.... A - Main Attendant (greeting with caller input) Input 1 - Attempt transfer to "Option 1" Input 2 - Attempt transfer to "option 2" B - Option 1 - Attempt transfer to Mobile A C - Option 2 - Attempt t...

Hello All, We are using Presence 7.0 and CUCM 7.0, CUCM is integrated with an LDAP server and pulling down the users and this is being propogated to presence. When I run the diagnostive tool everything looks good and all of the users are in p...

We would like to be able to block specific faxes from coming in via the ANI, is this possible with Cisco RightFax 9.3. I found a registry edit that would allow this function but the key listing is not what I see on my server.Thanks,Joe

Unity Connection 7.1(3) is now available on CCO download. The release notes, documentation and download links can be found here:http://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.htmlLots of little improvements and bug fixes...

Hi,I have a customer who has CallManager 3.3 with Unity 4.0(3) for Exchange. The Unity uses an Exchange 2003 server as the off-box message store.I am upgrading the customer to CUCM 7.1 and moving them to Unity Connection 7.1 but it will be a few week...