Some users are complaining that they are not receiving voice mails on time.After one day or some hours they are receiving the messages left by their client.We are using unty 4.2 with exchang MS 2003,CUCM 6.1.Plz help.Thanks.
My CUE has been working for months. Recently it stops responding to AA and voicemail calls. Debug on cme shows sip invite is sent correctly to cue, by no reponse received. ==============000567: Jul 26 18:46:46.594: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisp...
Guyshaving a small issue every few months or so. UNITY loses contact with the domain controller for whatever reason. if i "juggle" the DNS settings everything starts working again. im not too sure on how i should start looking into this as it may wor...
I have a weird issue with a Unity (5.x) directory handler. I had a user report that her name wasn't working, so I went through all the normal stuff - Recorded Name, list in directory is checked, etc. When I attempted to dial her name - it worked. ...
I am getting an error "Service Unavailable" when I try to launch SAWeb from the taskbar or directly on our Unity 4.2(1)es164 servers. I have tried restarting IIS Admin, W2Svc and Tomcat Services, Any ideas?
I am having a problem directorysync issue where the DisplayName is getting corrupted.The problem is that the Subscriber:DisplayName column is being changed during the DirectorySync process to a value that is already in the database.Here is what I'm s...
dbWalker in prep for upgrade from 4.0.5 to 5.0.1 gets following message:1694:(error) The '@PrimaryServer' property could not be found in the 'UnitySetupParameters' table. This can cause problems if you try to upgrade this system to a newer version of...
On Unity 4.2.1, and Exchange 2003 off box, voice mail only, is it possible to save the voice mail messages to a PC and then retrieve them later from that PC?Or, is it possible to retrieve voice mail messages from a backup?Also, Do the deleted message...
I have an issue wereIf a Unity Subscriber logs in with the wrong password on an unknown ext they get "Invalid Userid or password, Try again"If the same user does exactly the same but from their known ext they get "This system is unable to talk your c...
I am trying to upgrade the call manager from 6.0.1 to 6.1.1, I have downloaded the file from cisco which has part 1 ( ISO) and part 2 ( ISo File), I tried to combined the file by running "COPY /D UCSInstall_UCOS_6.1.1.1000-11.sgn.iso_part1of2+UCSInst...
Hi all,I know that this is a known bug for CRS 5.0 editor where you can't launch it without connecting to the CRS server.Is there a work around for this? If you know please share with us.
Is there anyway to integrate two unity connection servers (separate voice mail servers, two pilot numbers) via one PIMG? We currently have a PIMG integrated to Unity Cx to Nortel Opt 61 and is operational. I need to use the existing PIMG to integrate...
I need at least 5 more .wav files from user in order to setup Call Handles. What is the easist and safiest way (safety to our system) for user to make recordings then send them to me? I know I can copy the greeting from Unity to do so but I would lik...
Greetings, im looking at a solution which will entail the queuing of incomming calls into a CME system running Unity Express on a NME module.The end user wants every incomming call to be answered by either a BACD or ACD system, to play a single greet...
