Unified Communications Infrastructure

Cisco MRA Service mode reset

Hi! I have an implementation with Cisco MRA and ip phones 78XX and 88XX. The customer wants to move phones between inside the network to outside the network but doesnt want to reset service mode each time, do you have an alternative for this? CUCM V...

unity connection publisher and subscriber cant see each other???

today i logged into unity connection "publisher" version 10.5 to find a warning message " Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster" then i went into the subscriber unity connection to find t...

Resolved! CUCM - New phones being rejected v11.5

Hi all, I require assistance (I have a ticket raised with Cisco but they're not returning any of my messages and it's been a few days). Whenever I add a new phone the registration ID becomes rejected straight away. The phone is assigned an IP but w...

Can two sites with different voice subnets share same device pool, gateway and phone settings?

Good day, I am seeking some assistance with a scenario. There is a main site that has a subscriber CUCM and some phones. There is also a remote site not too far away that has phones that connect to the same subscriber CUCM via an extended fiber LAN (...

Resolved! CUCM 12.5 Limit maximum number of concurrent calls

Hello All, The screenshot shown below corresponds to the relationship of a site location to the other sites locations in the same cluster. In this case, is the bandwidth shown for each location that pertaining to that pair or is it shared between al...

Merge Two active calls between them

Hello all , I have a CUCM 12.5 , configured with IP phones SIP 7821 , and 8861.My customer request how to merge two active calls between them , when using cisco Ip phone 8861.How can i do that?Could you help me please ? Best regardsAkram

Resolved! CUCM and Sip trunk

We are wanting to connect our on prem CUCM to a cloud based SBC. Is there any reason that I can't create a secure sip trunk directly from CUCM to the cloud based SBC? I am assuming, that as long as it is encrypted, all security aspects are covered? I...

Replacement part for LIC-UCM-11X-ENHP-A

Hi Team Cisco and everybody.I want to order License part: LIC-UCM-11X-ENHP-ABut this part already End of Sale and I can't find the replacement part.Please tell me if you know replacement part,If it's not have yet replacement part, when it have the re...

Resolved! CUBE matching multiple inbound dial-peers - Help!

HelloI need help with inbound dial-peer matching where I have two dial-peers inbound from cucm (see attached diagram & config). I can get this working if I shutdown either dial-peer 401 or 402 but when both are active 402 always gets selected for bot...

Firmware for Cisco VG204 K9

Hello, could someone kindly send me the firmware for Cisco VG204 with the words "K9" or any other firmware with the words "k9"?My email is gatamichi96@gmail.com Thank you Best regards