Unified Communications Infrastructure

Hello,I have what I believe will be a simple question: In Unity I leave a message and then I want to cancel it. I press a key (usually #) to bring up the message options menu and then press '6' to cancel. Unity asks if I want to try another extens...

Unity 5.0(1) running as VM on box only. Problem with cisco pca It get a Media Master error of unable to connect to the voice server when I try and play or record anything via pca whether the device is set to phone or pc audio.This works fine from a b...

Hello,I had Message Notification working in CUE 2.3 a while back. However, now it's not working. I have it enabled and the correct phone number entered, but it's not notifying.I did realize that the difference between when I had it working before a...

We are looking at a solution for rapid recovery of our Unity servers via Disc Imaging. Has anyone had any experience with this? I was thinking of the Acronis True Image product, or Norton Ghost.

Dear All, I need help on VXML Studio Custom Component development. I have developed a Decision component using Java API for VXML Studio 3.X, I have got it integrated successfully with VXML Studio (i.e. it can be seen in Elements pane of VXML Studio),...

customer has CUPC installed with AD integration.When they do a search, they are getting entries for people that are not in AD.Where is the presense server looking? Customer is looking at this as some kind of database cleanup work that needs to be do...

Hello, we are planning to install CUCM 6 but our boss ask us about linux OS healthcheck. What is the Cisco procedure if we need to patch something on OS itself and is this happend often ?? Best Regards.

How do I get the software for installing IP Communicator for UCM 6.X?Could you provide me the URL for dowloading this application? Thanks.

Hi, I am trying to register my 1760 router with the cucm 6.0 for MTP but was shown rejected.This is my sccp configuration:sccp local FastEthernet0/0.10sccpsccp ccm 172.22.10.100 priority 1sccp ip precedence 3!dspfarm transcoder maximum sessions 4ds...

Hi,I added 25 licenses to our Unity box this weekend. In license manager I see that they were added to the "Subscriber Mailboxes" but the expiration date has me confused. The expiration date of Languages, Message Recording Full Length and Subscribe...

Hi, I have CM 6.1 and Exchange 2007 on lab environment. It was integrated directly, through SIP Trunk on CM. Unified Message features of Exchange works fine with one CM, but if I have CM cluster, it has issues with IP Phones registered on Subscriber ...

I have a problem using the Outbound Dialer. I'm trying to pass ECC parameter to my CRM using Workflow HTTP action. I can see these variables in Cisco Agent Desktop. The problem is when I try to get the ECC Variable (ex. BAAccountNumber,BACampaignID),...

Unity 5.x, one of our clients does not want the option 32 (review deleted messages) nor 422 (change fax delivery) -'while listening to main menu'. Can I use custom keymap tool to delete these, tried this but only seems to go to 3 option, not 32 optio...

how do I upgrade my callmanager to the latest version, I already downloade the part 1 and 2 of the upgrade and burned it in a DVD, however when i go to OS administrator and try to upgrade the first node, I need to specify a directory and I don't know...