Unified Communications Infrastructure

CER 1.3(2), CCM 4.1(3)sr4b, 7941 phone.I'm configuring the route patterns for CER, and found the "Calling Party Modification" option which supposedly lets you use a generic route pattern rather than having to have a separate route pattern for each EL...

Hi,We're setting up a new install of Unity 5.01 connecting to an exchange 2007.After following the last part in the setup guide (Setting Up Authentication for the Cisco Unity Administrator) to enable anonymous access to the system administraion page,...

Hi,Just upgraded to 4.0.3, very nice by the way! It seems that there is a delay from when a voicmail is left and when it appears in the users inbox. The MWI lights right away, but the message takes about a minute or so. I know no big deal, but my ...

Hi All,I'm designing a voice solution but got stuck on some CCM licensing issues.I need to connect a branch office PBX to a Cisco 2811 router with NM-HDV2-1T1/E1 and this router will then talk to a central CCM cluster. This branch office has 100 user...

when we start the JTAPI provider configuration we get this error and the configuration exit."enter a valid cisco unified call manager hostname ip address"

Help!!! Trying to get a Unity call handler to "call Transfer" to an extension number but unity cannot make the call and says "the extension you requested is not available right now" & then tries to leave a message but this also fails. This is all th...

Is there a way to have UC mark messages as read after a successful notification?My notifications are working correctly but if the user doesn't take an action after listening to the message then it will notify them again.

Dear Friend. I have an issue to sort out.One of temporary employee who is going to work for 3 months only in a company. we need to create voice mail without email facility. I do not want to create a separate voice but to create generic voice mail box...

Trying to determine if Cisco supports HP servers with the quad-core Xeon. I see it says dual-core, but no mention of quad. I've checked with our resaler and they can't seem to find any info on it either.Anyone here know for sure? Anyhting in black...

we have both the 7960 and 7961 phones. They are all in the same CM groups/dial groups etc, but the 7961's will not dial out. The 7960 dials out just fine. Is there a new firmware version for the 7961 on CUCM 6.0, or where would I fine that?

Dear All,Q1) I need to intigrate Cisco Call Manager 4.2 with hicomm 330H software v. 3.0,I have cisco router 2821 with E1 PRI Card I tried with QSIG EIMA , then i can able to call from cisco phone to Siemens ext. and vice a versa.But i cant make PSTN...

I try to set up CUPS in LAB environment by installed onVMWare. After set everything up, I found a problem of using CUPC v2.0 while logged in it look like the status of CUPC is offline, see attached. The server helth status reported that the phone con...

Seasons greetings all ...... I would like to ask if anyone has encounterred the late message delivery syndrome. If so, Is there a reasonable explanation an better yet, solution to this intermittent individual user event. I'm running Call Manager 4.13...

Hi Seniors.if outsider calls the Main office phone number (board number) not the extension number, they should hear the greeting message saying that our office are closed from this date to this date message. How to do. where to do it in unity serve...