Unified Communications Infrastructure

Hi,When I register CUCM 6 BE, It says: Purchase of a support contract must be done before a Unified Communications Software Subscription can be enabled. Please provide your support contract number or purchase order information if contract is still be...

Has anyone test it I am using ver 3.0.1I set all parametersIt does not workThanks

Hi,I am facing below problem:Source: CiscoUnity_TSPType: WarningEvent Id: 109Call is not being transferred to the extension(CCM) from unity.Unity version:Cisco Unity 4.0 Build 4.0(4) SR 1CCM version: 4.1(3)Is there any bug associated with the TSP ? o...

Hi!I'm not able to do a conference between 3 phones.I have the "conf" soft key on the phones. I press it and dial the 3rd person number. The person answers the call. I have always one from the two people on hold; I can hear them simultaneously. Why?...

Can Unity be customized to remove the option that it gives the user to be listed in directory or not during first time enrollment ? The idea here is to be listed in directory period. I have also forced the users to record their names during first ti...

Hi,I am trying to collect the calls takes in ccm 2811. I configured the syslog Server but I do not known wich the facility I have that to configure.Someone known how do I do to configure the collect calls? What is facility is need for collect call?Th...

I have assigned role to different users.i need to know who have been logged into the system.I know in windows i can see from the logs generated.Is this possible in 5.x ?regards,vishwesh

If two IP Phones are configured with two DNs. Phone A: Primary DN 1000Phone B: Primary DN 2000Phone A and B: Shared DN 3000All three DNs have associated with Unity Voice Mail. If a caller leaves a message on a DN 3000 which is shared between (2...

Hi, have started to install Unity 4.2, however, there is a prompt that some pre work needs to be done on the Exchange server, Only 2000 & 2003 are mentioned.Have been unable to find any docs that say Unity 4.2 & Exchange 2007 are compatible.Hope anyo...

Hi,I have created a callhandler on Unity Connection where we have opening hours and closing hours. During opening hours the call is transfered to reception after the welcome prompt.During closing hours the caller hears a different message and the cal...

For the new Installation of Call Manager version 4.1(3), is the default firmware load for Cisco IP Phone Models 7940,7960, and 7970 are good enough to use or should be upgraded.

I have a set of switches that are not recognized by Emergency Responder. I see the SNMP traffic going back and forth but the ports or phones don't show. Any ideas?

I am setting up a new installation of Unity 4.0.4, with CCM 4.1.3. It is using Exchange 2003 as a message store.The problem is that calls from outside get an error message when they try to leave a voice mail. You can hear the subscriber's personal gr...

Hi guys,I recently tried to install the CCM 5.1 (Linux version). At the installation process where anaconda starts the actual package installationI receive an error at the Python script.Anyone had stuck with the same problem?