I did a call forward from a cell phone to my phone in the office. The phone rings but does not go to my voice mail box , it goes to a general voice mail box.. How can I get it to go to my voice mail? If I forward another IP phone it works.
I did a call forward from a cell phone to my phone in the office. The phone rings but does not go to my voice mail box , it goes to a general voice mail box.. How can I get it to go to my voice mail? If I forward another IP phone it works.
Does anyone know of some good ways to troubleshoot Music on Hold?
Hello -We are running Unity 4.0(5) with MSDE, Windows 2003, Exchange 2003 offbox. I am preparing the documentation for testing a restore of a Unity server using Veritas Backup Exec version 9 in a lab environment (demo license). I've read the Cisco ...
Hi,I have a Unity 4.0(5) installation with a modest collection of Call Handlers and Interview Handlers. However, in SAWeb the "Find" dialogue web page lists results in a random order, which is making it difficult to locate the desired handler.Does a...
I recently had my call manager server crash. I've restored it and got things going now, but one thing is still not working. We have an overhead ringer that is assigned a DN. At night when the receptionist leaves she forwards all the calls to the ni...
Need to transfer incoming call back to a huntgroup pilot DN in call manager. Unity Conn will not tranfer call no matter what. Any ideas?More information:Unity Connections 2.0.Would like to use Unity Conn time of day routing to route to operator huntg...
How can I generate a report on the zero out (caller input)?
I currently have a CTI RP configured in CCM that allows the end user to transfer to another user's voicemail (*XXXXX fwd to Unity); however, is their a way to have Unity re-direct the called number to another voicemail system if not found as a Unity ...
customer has subscriber templates set to go straight to voicemail, rather than ring phone and does not wish to change this. They have a phone which outside delivery people pick up which rings to a directory handler where they look up the person they...
Hi,I have CCM 6.0 at a customer with multiple Hunt Groups setup.So call comes in on Hunt Pilot xxxx which rings the first member in the Hunt Group and then the second and the third untill someone answers. Problem is then that the first few users see ...
Does 9.3 Enterprise support hooks in from Verian Purchasing System? Or do I need some additional Interface Module?Does anyone have any experience with this integration?THANKS!
Hi,On my publisher server, every few mins I get the following error:Type: ErrorUser: CCMPUB\SQLSvcComputer: CCMPUBSource: DCOMCategory: NoneEvent ID: 10009Description: DCOM was unable to communicate with the computer CCMSUB05 using any of the configu...
HiIn Unity Connection (BE 6.0.1) can I have a mailbox that is for a number not a user. I want a general delivery mailbox for a department.Thanks
Are there any mechanisms for autopopulating the servername in Viewmail as well as providing the URL to the users ciscopca page? customer has several unity servers globally and wants to be able to provide this functionality for day 1 users so they do...
All, I will be doing a Cisco FaxServer 9.3 installation with a Brooktrout (Cantata) TR1034-T1-24 card installed in the server. What is the easiest/best way to tell that the ISDN D channel is operational? I have to admit to my thoughts of bring a 281...
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