Good Evening Guys,I have 2 Unity servers (Publisher and Subscriber), and I have a question if I configured IVR on Publisher and it becomes down. what will the subscriber do? does the subscriber will provide the IVR Service or not?thanks in advance ...
Forum Posts
Has anyone set up DN's in CM to work with 2FA SMS messaging? We have a customer who is asking if it's possible to set up a DN to send these types of messages to an email address. We are a 11.5 CM shop and I've not heard of this capability. Is it p...
Hi Guys,1. What is the latest recommended CUCM version?2. What is the upgrade procedure to that version from CUCM version 11.5? I'm new to this field. Please help
One of our user camera not working on WebEx meeting, camera works about 3 second then camera stuck, if we click on Stop Video WebEx is not responding. Camera working on all other application MS Teams, Skype etc except WebEx, I have tried the below op...
Hi,We have just changed our old Philips digital telephone system to Cisco's VoIP system. So we don't know much about this thing.From another office, we got a lot of telephones -- Siemens OpenStage 15 HFA.We would like to know how to configure these ...
Working on migrating a system (BE5K) from 8.5 to 12.5. I've down the preliminary setup (CSS, VG, Partitions, etc) but wondering the best way to migrate all the current settings over. I've exported and imported the users/phones using BAT but curious...
Resolved! CUC 11.5 VM to Email Feature
CUC able to have a two different email domains assigned to the Smart Host ? Business has two different email domains- @abcd.4321.com wants VM to Email - @four.abcd.com has existing VM to Email- @four.abcd.com - assigned Smart Host - @abcd.4321.com do...
Resolved! Setting up WFH for Jabber/Finesse
We are setting up a remote call center and we are using Jabber (v12.8) with CUCM (v11.5) and UCCX (v11.6). Do we HAVE to setup an IMP server for the agent to connect their Finesse with the Jabber device? I have configured the CSF device and associate...
Hi, The telco was doing a DMS change and one of our PRIs on the router only partially comes up. 12 of the B-Channels (2-13) show up as 2-Outofservice below are a few things I have done, looking for ideas. The telco indicates they can't see anything...
Hello when I create a CSR for my Unity Publisher server it looks like it automatically adds a SAN entry of my servers hostname instead of the FQDN. When I submit the CSR to Godaddy the cert comes back with a mismatch of the SAN entry and gives an er...
Has anyone seen this? The license is loaded and visible when you look, but Speechview apparently doesn't believe it. You can see the license is in fact there:
Hi, I'm Using Cisco Unified IM & Presence of version 12.5.1.11900-117. In the navigation Presence->Routing->Static Routes ->Add new in the Protocol type unable to view the TLS protocol type. Please help us to solve the issue. Regards,Navinkumar S
Plz Help note: the instalation is over ESX and VMware
Hi, while testing the CDRonDemand API I got this response.URI : https://{server}/CDRonDemandService2/services/CDRonDemandService?wsdlBody :<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSc...
MS Teams Direct Transfer fails -- Audiocodes SBC --> Cisco Cube --> ITSPHi There, As per my subject we have a client with a particular setup.They are still running SfB and busy with a MS Teams POC. So what I understand is they cannot make any REFER c...
